Retail Assistant Store Manager

Overview $16.70 to $19.70 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $3.16 per hour on top of your hourly rate. Position: Retail Assistant Store Manager. We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. This role is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations/satisfaction. This position sets the tone for a customer-centric environment. Pay includes an hourly wage plus potential commissions and bonuses based on performance and store results. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available after two days of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle). The ability to earn unlimited commission above your hourly base rate. Vacation: one week after six months of active, full-time service; an additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years. Sick/Personal: 8 hours after six months, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years. Employee discounts from first day of active employment. Tuition reimbursement up to $2,000 per year for full-time employees meeting requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Responsibilities of the Assistant Store Manager Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly. Monitor and assist in training Pawnbrokers to meet FirstCash standards. Recruit top talent through prescribed channels. Open and close the store, manage cash drawers and merchandise, and protect assets. Ensure asset protection through inventory control and security procedures. Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting. Evaluate financial statements and drive profitability via communication and goals. Ensure operating standards meet FirstCash standards. Monitor loan qualification and buying processes to maintain value and integrity of loans. Complete assigned tasks and training for self-development as requested. Communicate clearly to ensure understanding of the store’s mission and objectives. Remain up-to-date on product knowledge. Act as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting). Must be willing and able to lift/carry up to 50 pounds. Demonstrated ability to supervise others. Ability to work with firearms and to become firearms certified. May assist customers externally and access exterior storage as needed. Minimum Age: 18; High School Diploma, GED, or equivalent experience. Able to work in multiple locations as needed and on a flexible retail schedule including weekends and holidays. Assistant Store Managers will work 40+ hours per week; hours are not guaranteed. Computer literate; able to operate POS systems and office machines. Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills. Analytical skills; cash handling experience; ability to work independently with minimal supervision; strong work ethic. Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations will be provided for qualified individuals with disabilities. #J-18808-Ljbffr