Desktop Support Technician
BizOptimize
Must be a U.S. Citizen or Green Card Holder | No C2C
The 5 Ws of Your Next IT Opportunity! WHO?
We're looking for an experienced Desktop Support Technician who enjoys solving technical problems, delivering outstanding customer service, and keeping end users connected and productive. If you thrive in a fast-paced IT support environment, this role is for you!
WHAT?
Join the State of New Mexico as a Desktop Support Technician supporting desktop and laptop hardware, Microsoft Windows environments, Microsoft 365, Active Directory, and ServiceNow (or similar ticketing platforms). You'll troubleshoot technical issues, resolve help desk tickets, collaborate with vendors, and ensure reliable desktop operations across the organization.
WHERE?
Santa Fe, New Mexico
100% On-Site (Monday–Friday, 40 hours/week)
WHEN?
Hiring Now!
If you're ready to put your technical skills to work and make an immediate impact, don't wait to apply!
WHY?
Support a critical government organization
Work in a Microsoft-based enterprise environment
Build your IT support experience with hands-on troubleshooting
Collaborate with technical teams while helping users every day
Join a team where your problem-solving skills truly make a difference
Ideal Skills:
Desktop & Laptop Support
Windows OS & Microsoft 365
Outlook, Teams & Active Directory
ServiceNow (or similar ticketing systems)
Hardware & Software Troubleshooting
Basic Networking Knowledge
PowerShell (a plus!)
Excellent Customer Service & Communication
Interested or know someone who would be a great fit?
***email_hidden***
Jennifer Romine | BizOptimize | Recruiter
#NowHiring #DesktopSupport #ITJobs #HelpDesk #TechCareers #Microsoft365 #ActiveDirectory #ServiceNow #SantaFeNM #Hiring #JobOpportunity #BizOptimize #GovernmentJobs #InformationTechnology
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