Vocational Case Manager

Vocational Case ManagerThe Vocational Case Manager serves as the primary point of contact for the unemployed beneficiaries as it relates to Allsup Employment Services Return to Work program. The Case Manager is responsible for building a positive relationship with the unemployed beneficiary. The Case Manager provides customized job placement solutions to the unemployed beneficiaries using established career-counseling techniques and technical knowledge, based on the beneficiaries' established skills, education and past work experience by thoroughly reviewing claim information and assisting beneficiaries to return to gainful employment, and financial self-sufficiency.What you'll doManage an active vocational caseload working with individuals with a disability through the Ticket to Work ProgramProvide job search assistance to beneficiaries including sending job leads, job boards, resume reviewing and/or writing, career exploration, job interviewing practice, discussing return to work barriers and resourcesManage a large volume of phone/emails/texts conversations with beneficiaries and build rapport and redirect conversation, as needed, and as appropriateProvides on-going education to the beneficiary about the Social Security Administration Ticket-to-Work program, and encourages on-going participation including paystub submission at time of return to workVerifying the beneficiary's employment goal is appropriate and achievableSupport and coach the beneficiary while applying for jobs, and job retentionAssist beneficiaries in scheduling job interviews and schedule follow-up calls with beneficiaries to assess interview resultComplete Social Security forms as requiredConduct conference calls with beneficiaries and social securityAssist employed beneficiaries with workplace accommodations/disclosure or assistance finding new employmentOther duties as assignedQualificationsMaster's and or Bachelor's degree preferred or commensurate work experienceTwo (2) or more years' experience in case management, job placement, vocational rehabilitation preferredShort-term disability or experience working with disabled individuals a plusEmployment specialist/job coach experience a plusAbility to learn, retain and apply informationAbility to work in a fast-paced work environment and handle high volume of inbound and outbound phone callsCustomer service and collaboration skillsBi-Lingual (Spanish) skills encouragedBenefitsMonthly Incentive PlanHealth, Dental, and Vision Insurance401(K) MatchingShort-Term and Long-Term Disability InsuranceLife InsurancePaid Time OffPaid HolidaysFlexible Spending and Health Savings AccountTuition ReimbursementPet InsuranceEmployee Assistance ProgramDISCLAIMERTasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.