Salesforce QA Engineer

Salesforce QA Engineer

Location(s): New York / North Carolina / Georgia / Florida / Connecticut (Hybrid / Remote)

The Business Applications team is responsible for designing, supporting, and continuously enhancing the enterprise platforms that power our core business processes. We partner closely with stakeholders across the organization to translate business needs into scalable, secure, and reliable solutions, including Salesforce and other critical systems.

Our team is highly collaborative and cross-functional, bringing together product owners, developers, administrators, and QA engineers to deliver high-quality applications that drive efficiency, enable data-driven decision-making, and provide a strong user experience. Operating within an agile framework, we are focused on continuous improvement, operational excellence, and delivering measurable business impact.

How You Will Make an Impact

• Design, execute, and maintain test plans, test cases, and test scripts for Salesforce features, enhancements, and integrations
• Perform functional and regression tests across Salesforce and connected systems (e.g., billing, document generation, integrations)
• Validate complex business processes across multiple systems (e.g., Salesforce, CPQ, Zuora, DocuSign, and related tools)
• Collaborate with Business Analysts and Product Owners to ensure requirements are clear, testable, and complete
• Identify, log, and track defects; partner with developers through resolution and retesting
• Support release management and deployment validation in sandbox and production environments
• Build and maintain automated test coverage where appropriate
• Improve QA processes, documentation, and testing standards across the team
• Participate in sprint ceremonies: backlog grooming, sprint planning, demos, and retrospectives

Required Experience

• 3+ years of QA/testing experience with Salesforce
• Strong understanding of Salesforce functionality including CPQ
• Experience testing integrations and end-to-end business processes
• Familiarity with Agile/Scrum development environments
• Experience with defect tracking and test management tools
• Ability to translate business requirements into thorough test coverage
• Strong attention to detail and communication skills
• Experience with Zuora and DocuSign
• Experience with test automation tools
• Knowledge of Salesforce data structures
• Experience supporting UAT with business stakeholders
• Salesforce certifications (e.g., Admin, Platform App Builder)

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.