Insurance Verification Specialist

Insurance Verification Specialist

Location: Shakopee, MN

Hours: Monday-Friday 8AM-4:30PM

Industry: Healthcare

Pay: $20 - $25 per hour

The Patient Access Specialist plays a vital role in ensuring seamless access to healthcare services by supporting patient registration, scheduling, insurance verification, and billing processes. This position requires a customer-focused approach, as you will be the first point of contact for patients, providing a warm welcome, assisting with inquiries, and ensuring accurate and timely processing of patient information.

Key Responsibilities:

• Confirm patient insurance eligibility and interpret benefits information, especially for complex cases.
• Communicate insurance coverage details to patients and assist with resolving any questions regarding their insurance.
• Assist with resolving registration errors, claim issues, and account discrepancies.
• Collect and process patient financial obligations, including co-pays and outstanding balances, and provide financial counseling as necessary.
• Provide excellent customer service by addressing patient inquiries and concerns in a timely and compassionate manner.
• Serve as a liaison between patients and clinical teams to ensure patient needs are met.
• Maintain accurate patient records, document any issues or resolutions in the system, and ensure compliance with regulatory and privacy requirements.
• Screen patients for financial assistance programs and guide them through the application process as needed.

Requirements:

• EMR experience

Benefits:

• Medical, Dental, Vision, 401K

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.