Studio+ Digital Product Management and Strategy Senior

Location: Atlanta, Los Angeles, Chicago, McLean, Dallas, New York

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Business Consulting - Studio+ - Digital & Product Strategy - Product Management - Senior Consultant

At EY, we're committed to building a better working world. With a culture that promotes innovation and fosters continuous learning, we help clients navigate complex challenges and unlock new opportunities. As a global leader in consulting, tax, strategy, and assurance services, we empower businesses to transform and thrive in the face of change.

The opportunity

We are seeking a dynamic and experienced Product Manager (Senior Consultant) to join our growing Digital & Product Strategy team. In this strategic role, you will help clients solve their digital vision and customer experience challenges by supporting product strategy, transformation, and execution initiatives. You'll act as a product advocate, guiding the design and delivery of innovative digital platforms and experiences across industries.

As a Senior Consultant you'll envision, define and launch digital products and customer experiences across sales, service, marketing, and commerce that leverage emerging technologies - Ai, Gen AI and powered by platforms such Adobe, Salesforce, Microsoft, ServiceNow, GPT Apps/Apis and custom-developed solutions. You will integrate AI into the product delivery workflows from ideation to launch. You'll collaborate with designers, developers, and technologists to build best-in-class digital products- translating business goals into actionable product roadmaps and delivering high-impact solutions.

Your key responsibilities

• Support product strategy and execution for digital transformation initiatives, from concept to market

• Develop customer personas, journey maps, product capabilities, features, and roadmaps

• Manage product backlogs using tools such as Jira, Azure DevOps (ADO), Confluence, and Fluid

• Apply design thinking and digital media expertise to solve complex business problems

• Conduct qualitative and quantitative research using tools like Qualtrics, SurveyMonkey, Adobe Analytics, and Google Analytics

• Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions

• Collaborate with technical architects, engineering, and design teams to deliver omni-channel experiences (websites, kiosks, mobile apps)

• Translate business and product requirements into differentiated design solutions

• Manage client expectations and maintain long-term relationships

• Support business development pursuits and contribute to proposal development

• Lead and mentor diverse teams, fostering a culture of innovation and collaboration

Skills and attributes for success

• Strong understanding of digital strategy, customer experience, and product strategy

• Proven ability to take digital products from concept to market

• Experience in agile product management and cross-functional collaboration

• Experience leveraging AI- Generative and Agentic to accelerate speed to value

• Expertise in product communications, training, and change management

• Ability to deliver omni-channel customer experience strategies

• Strong analytical, communication, and leadership skills

• Experience in client-facing roles within strategy consulting, CX practices, or digital agencies

To qualify for the role, you must have

• Bachelor's degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field

• Minimum 2-4 years of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B

• Proven track record of taking digital products from concept to market

• Experience leveraging AI tools in the product delivery lifecycle (PDLC)

• Experience in product-focused roles such as product manager, product owner, or product marketing manager

• Demonstrated success working cross-functionally with UX designers, developers, and technologists

• Strong background in client-facing roles within consulting, media, or product strategy environments

• Experience with agile tools and methodologies (e.g., Jira, Azure DevOps, Rally)

• Experience driving product-related change management initiatives

• Familiarity with buyer behavior analysis and omni-channel strategy execution

• Willingness and ability to travel up to 50% domestically

• The ability and willingness to travel and work in excess of standard hours when necessary

• Access to reliable transportation to/from the EY office and client sites. A driver's license is strongly recommended as ride share and public transportation options may not be available in all locations

Ideally, you'll also have

• Proven ability to navigate complex organizational structures

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Previous experience in strategy or business consulting

• Strong business development and client relationship management skills

• Ability to navigate complex organizational structures and drive strategic outcomes

What we offer

We are seeking top performers who demonstrate a blend of talents and skills, including the ability to think strategically, execute tactically, and engage collaboratively with a wide range of stakeholders. You should be passionate about driving change and innovation, possess strong leadership qualities, and have the capacity to manage complex projects with a focus on results and client satisfaction.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $97,300 to $178,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $116,700 to $202,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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