Assistant Store Manager

Think Outside the BOX At SmartStop Self Storage, we believe in embracing change, driving innovation, and elevating every team member's journey. About Us SmartStop Self Storage (NYSE: SMST) is one of the largest and fastest-growing self‑storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space. Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). The workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees. Assistant Store Manager (Store #6106 – Asheville, NC) Job Summary: The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on‑site projects, and maintaining good relationships with tenants. Hours of Operation: Mon – Fri 9:30 am to 6:00 pm; Sat 9:00 am – 4:00 pm; Sun 10:00 am – 2:00 pm. Starting at $16.00 /hour + Bonus. What You’ll Do Rent storage units Prepare rental agreements Handle monetary transactions and banking activities Cleaning of vacated units and general cleaning of the property Promote and sell self‑storage solutions to potential customers Light maintenance Maintain a working knowledge of all products and services Maintain general curb appeal Must have reliable transportation, a valid Driver's License, and current auto insurance The position requires a background check Other duties as assigned by the Company Who We’re Looking For Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience Excellent communication skills Ability to work independently and as a team Adapts to and embraces change A terrific attitude Why You’ll Love Working Here Monthly Bonus Incentive Plan Health insurance, including medical, dental, and vision No Evening Hours Paid Time Off 401(k) matching Life Insurance | Disability Insurance Employee assistance program Discounts Health & Fitness Partnerships Legal Entertainment Computers & Electronics Diversity SmartStop Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team. Lead Together! #J-18808-Ljbffr