IT Committee Chair CARE

Key Responsibilities

Technology Administration & Governance

• Oversee CARE’s IT roadmap, aligning systems with strategic and operational priorities.
• Provide guidance on system adoption, integration, and licensing across CARE’s technology environment.
• Support staff and volunteers in effectively using IT tools (specifically Microsoft 365) through training, documentation, and process optimization.

Core System Expertise

• Microsoft 365 Administration: Implementation and management of Outlook, Teams, and SharePoint (permissions, collaboration, storage, governance).
• Business & Nonprofit Systems: Experience with HRIS, HCM, LMS, CRM, and EMS platforms to support HR, training, fundraising, donor and volunteer engagement, foster/adoption, and event management workflows.
• Donor Perfect and Constant Contact familiarity.
• Website Development & Administration: Knowledge of website design, development, and maintenance with WordPress, including themes, plugins, content updates, security, backups, and SEO best practices.
• Ensure systems and the website are user-friendly, secure, integrated, and aligned with CARE’s communication and outreach goals.

Cybersecurity & Risk Management

• Ensure compliance with data privacy, confidentiality, and record retention policies.

Data Stewardship & Reporting

• Oversee implementation of data governance standards (data inventory, access control, retention, reporting quality).
• Partner with staff to create board-ready dashboards and reports (donor engagement, foster/adoption metrics, program outcomes).

Committee & Board Leadership

• Chair the IT Committee, recruiting members with expertise in systems management, web development, CRM administration, data security, and digital operations.
• Provide quarterly IT and cyber risk updates to the board, including system status, roadmap progress, and website performance.
• Collaborate with the board to align IT and digital resources with CARE’s mission delivery.