Remote Enterprise CSM: Growth & Renewals

OpenLoop is seeking an Enterprise Customer Success Manager to join our team remotely or at our HQ in Des Moines, IA. In this role, you will collaborate with Customer Success leadership and develop the client experience from start to finish, contributing to retention and growth.

You will manage onboarding, renewals, and data-driven reviews, acting as a trusted advisor to executives while driving expansions and ensuring ROI for client partnerships.