Assistant Manager

We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Assistant Manager, Consumer Loan Underwriting The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $96,110.00 - $153,777.00 Scheduled Weekly Hours: 40 What You’ll Be Doing Assists the department manager in directing and overseeing the daily operations of the Consumer Loan Underwriting department. Ensures that all procedures and practices pertaining to Consumer Loan Underwriting are in alignment with credit union service expectations. Promotes and maintains a positive work atmosphere and communicates with Members, teammembers, management, and vendors in a manner consistent with the Credit Union’s professional standards. Identify and lead continuous improvement of processes in Consumer Loan Underwriting to provide greater efficiencies, a superior Member experience and a growing loan portfolio. Identify trends and enhancements to work flow processes that result in efficient and accurate loan decisions and ensures the highest levels of service, productivity and quality. Assist with the development and implementation of consumer loan underwriting strategies and measurements to meet Members credit needs, manage Credit Union loan growth and profitability opportunities while minimizing risk of loss to the credit union. Assist team in maintaining internal department service levels to frontline teammembers and other business units by providing high quality service based on our service drivers. Research and resolve Member complaints and implement systems and procedures to prevent future complaints. Seeks to continually improve the Member experience using technology and efficient processes. Review and utilize reports to track and measure department and individual results and provide information to ensure goals and targets are achieved and identify trends. Effectively prepare reports, develop procedures, recommend and implement underwriting guideline improvements, increase automated approvals and underwriting efficiencies and monitor industry trends. Additional Job Functions Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling staff. Helps establish, communicate and achieve the credit union’s goals and standards, ensuring these are fully communicated to and understood by all department staff. Identifies areas to streamline department and credit union operations. Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises staff. May act in the capacity of the Manager in his or her absence. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required Bachelor’s Degree or equivalent years of experience preferred 3-5 years of previous related experience required 1-2 years of previous supervisory experience Knowledge, Skills, and Abilities Demonstrated ability to make loan decisions in a high volume environment Ability to identify current and emerging technology trends related to consumer loan underwriting and execute those that will elicit efficiencies for the department and/or a higher level of service to Members. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify. #J-18808-Ljbffr