Director OF Network Operations

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. Senior Director IT- Enterprise Connectivity Come modernize and grow enterprise networking capability at unprecedented speed & scale! The Enterprise Cloud & Connectivity organization is actively seeking an experienced leader to take our enterprise networking capabilities to the next level. Do you have experience in enterprise networking and infrastructure? Are you interested in leading an organization of IT professionals to scale capabilities to meet growing data and connectivity demands? What You’ll Be Doing As a leader in Lilly’s Digital Core and a member of the Enterprise Cloud & Connectivity Lead Team, you will be responsible for providing connectivity to Lilly’s network around the globe in a fully supported and secure manner. You will partner with infrastructure and business-facing teams to understand their needs and perspectives while influencing and establishing the direction for the future based on modern technologies such as automation and agentic AI. You will lead your organization by developing technical talent and leading them in bold new directions that stretch the limits of what is possible with constant emphasis on running reliably, improving efficiency, securing information fully, and improving user experience. How You’ll Succeed Operations Management : Lead global delivery of LAN, WLAN, WAN, Cloud networking, and Data Center Facilities networking, driving reliability and efficiency with automation and agentic AI Network Security Management : Lead the operational delivery of network security capabilities such as firewalls and network security monitoring technologies. Partner with Cyber security to define and implement a cyber roadmap. Service Management : Establish and maintain an excellent service management ecosystem, including defining, implementing, and improving services. People Management : Develop and manage team capabilities, anticipate future staffing and skillset needs, and develop technical talent in the organization. Vendor Management : Determine sourcing strategies, establish requirements and SLAs, and lead governance activities. IT/Business Account Management : Build strong relationships within IT and across the company, translating needs into strategies and actions. Quality/Compliance : Implement and reinforce company IT quality and compliance practices. Project/Program Management : Ensure projects and programs are delivered on time, on budget, and with expected outcomes. Financial Management : Meet financial and headcount targets, optimize spend, and ensure effective service delivery. Strategy Management : Establish the 3 to 5-year strategic direction, aligning with overall IT and Business Unit/Function strategies. Innovation Management : Stay abreast of technological advancements and incorporate them into current and future services. Promote and reward innovative thinking within the team. Architecture Management : Participate in establishing and aligning with architecture principles. What You Should Bring Proven experience in setting strategic direction and defining a future vision for enterprise technologies and services. Multiple years leading global organizations with a blended sourcing model of internal and external resources. Extensive experience in advancing service management capabilities. Strong ability to lead in crisis and incident management situations. Direct leadership in introducing new technology solutions and services. Recognized as a thought leader by business and IT leaders. Strong influence and communication skills; ability to collaborate and build relationships. Expertise in complex, diverse landscapes (business, technology, regulatory, partners). Significant experience with process improvement tools and techniques. Strong organizational and communication skills. Demonstrated ability to work independently, take initiative, and self-manage. Your Basic Qualifications Bachelor’s Degree in Computer Science, Information Technology or related technical field. 10+ years of leading enterprise information technology solutions and leading the operational support for mission critical services with direct experience across the infrastructure services of Hosting, Networking, Communication, Collaboration, and Deskside. 5+ years of leveraging external partners to deliver services including requirements definition, contract establishment, and governance to ensure desired outcomes Additional Information Occasional domestic and international travel required ( Position located in Indianapolis, Indiana working in a hybrid model. About the organization Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. The Digital Core Tech team is at the forefront of digitalization to enable and advance the entire company, with increased productivity and best-in-class Customer experiences. This team provides a robust and sustainable infrastructure of hardware, software and services that are critical to enable our global workforce and business to operate and transform. As leaders in technology and understanding business requirements and challenges, this team defines and leads the overall company technology strategy. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (View email address on click.appcast.io), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL). Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $157,500 - $231,000 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly #J-18808-Ljbffr