Senior Salesforce Administrator

Sr. Salesforce Administrator

Priority Power is the energy partner delivering the systems, expertise, and execution, required to power enterprise growth. Through our integrated multi-service offering spanning strategy, supply, infrastructure, and operations, we develop and operate mission critical energy solutions for organizations navigating today's complex energy landscape. From greenfield to gigawatt to grid, we make power possible at the scale and speed of ambitious growth demands - meeting the needs of an energy driven future.

The Sr. Salesforce Administrator is a highly visible role that oversees and supports the corporate customer relationship management systems providing accurate and timely consolidated reporting of sales and other operational data. The role supports administration and management of the multiple applications and associated processes within our Salesforce platform. The role applies a mix of analytical, functional, and technical skills to develop and implement innovative solutions that further continuous process improvement and adoption of best practices. This role will work with various stakeholders throughout the business to ensure strong collaboration and prioritization of the CRM technology roadmap.

The ideal candidate will have experience with CRM tools, including Salesforce, and has experience with ERP data integrations. This candidate should have experience leading projects, be familiar with lead-to-cash process best practices, be comfortable communicating with and presenting to all levels and have a demonstrated ability to develop relationships and strategic partnerships. This role will work with the business heads of each commercial line of business and integral to new acquisition onboardings.

Job Responsibilities

• Develop comprehensive budget assessments for Salesforce systems and monitor maintenance costs.
• Centralize the strategy of leveraging current CRM systems across Priority including merging, migrating from different systems and adding new business lines.
• Understand the sales, commissions, and support team processes related to support existing business lines.
• Drive centralized and standard lead-to-contract processes.
• Serve as a technical advisor to the executive team for strategic planning purposes, specifically in CRM system deployment, automation, and harmonization across multiple lines of business and entities.
• Develop and lead requirements gathering sessions with sales and support teams focused on improving lead-to-cash processes.
• Ensure user experience of the CRM system is optimized and drives adoption by measuring increased usage month over month.
• Develop and maintain strong relationships between Commercial Operations, Accounting, Finance, IT, and Business Intelligence teams to collaboratively understand and solve problems.
• Communicate scope of enhancements and value drivers during prioritization planning sessions.
• Serve as one of the systems administrators and subject matter experts for all CRM systems, including development and oversight of the policies and processes leveraging these applications.
• Liaise with software application vendors, manage 3rd party support, and oversee escalation and closure of any system bugs or issues.
• Leverage expertise in Salesforce to implement enhancements for dashboards, workflows, views over time to decrease external cost of support.
• Participate in Agile cadence such as standup meetings, backlog grooming sessions, review, and retrospective meetings.
• Responsible for the SDLC IT controls related to the creation, review, maintenance, preservation and audit of all data within the CRM system(s); including administrative setup, dev, testing, and production segregation, and systems roles and accesses.
• Provide operational support to Commercial Ops, especially to aid in lead to contract conversion, RFP tracking, and commissions processing tracking and reporting.
• Support CRM system user communities by developing enterprise-wide training, communications, and presentations to increase proficiency levels and manage change.
• Support corporate business system audits and SOX compliance requirements.
• Proactively analyze applications to identify integration opportunities, process/configuration optimization, or master data management enhancements, etc.
• Partner with Business Intelligence teams to automate reporting environments to enable self-service review of financial forecasting & budgeting, goal reporting, key performance metrics, or other key data points.
• Provide operational support to Finance, specifically for customer master data management, sales pipeline and deal tracking/ analytics reporting, contract data including REP and sales commissions detailed support for monthly accruals and forecasts.
• Prepare ad-hoc analysis at the request of the CCO, CFO, or CTO.

Requirements

• Individual who thrives in a fast-paced, dynamic environment with multiple competing priorities and who finds satisfaction in being accountable to accomplishing results quickly and accurately.
• Proven ability to work with and influence executives and cross-functional senior management.
• Qualified candidates will demonstrate expertise in developing budget assessments, monitoring system maintenance costs, and implementing cost-saving strategies within a Salesforce environment.
• Comfortability with ambiguity, an openness to change, and a dedication to meeting company goals with a collaborative spirit.
• Team player mentality & self-motivated.
• Bachelor's degree in business, MIS, CIS, or related field.
• 4+ years of progressive experience in CRM systems management or systems consulting with mid-to-large companies and focused on enterprise applications.
• Experience with core SAAS CRM tools or custom CRM tools, Integrated applications: Salesforce (customer relationship management tool, RFP management), Salesforce integrations with contract management systems (ie.ContractSafe or Conga, Docusign), Sales Commission systems (ie. Salesforce, Edge on Demand)
• Demonstrated leadership within transformative projects for cross-functional organizations implementing improvements for planning, reporting, forecasting, and controls.
• Experience implementing or following IT controls.
• Strong business acumen, project management and analytical skills, accuracy, and attention to detail.
• Ability to influence cross-functional teams and collaboratively solve problems.

Preferred Job Skills & Qualifications:

• Worked in an Agile environment where continuously reviewed business needs, refined priorities, outlined deliverables, and identified risks.
• Experience with acquisitions and integration of processes into central CRM systems.
• Knowledge of Data Warehousing principles and dimensional models and how data is sourced.
• Experience with SDLC tools such as Atlassian or JIRA.
• Salesforce Administrator Certification, Salesforce Trailhead Badges, Certified Product Owner Certification, or demonstrated continued learning in similar areas.

Why Choose Priority Power?

Empowered to Make an Impact in a Values-Driven Energy Future At Priority Power, we're more than just an energy company—we're a purpose-driven team dedicated to transforming the future of energy through meaningful work, empowered people, and enduring partnerships. We invite mission-minded professionals to grow with us in a culture defined by trust, collaboration, and real outcomes.

Values-Driven Culture We lead with integrity, customer focus, and accountability—prioritizing ethics and purpose in every decision we make. Our culture is rooted in doing what's right for our clients, our communities, and each other.

Empowered Opportunities Here, initiative is celebrated. You'll have the autonomy to lead, innovate, and contribute in ways that grow your career and advance our mission. We empower our employees to take ownership of their impact.

Accountability & Outcomes Orientation Our results matter. We are a high-performance culture that rewards accountability, champions progress and celebrates milestones that move the needle for our clients and the energy industry.

Collaborative Colleagues You'll work alongside passionate experts who are generous with knowledge and united by a shared vision. Cross-functional teamwork and open communication are at the core of how we solve big energy challenges together.

Make a Real Difference At Priority Power, your work directly contributes to building a more resilient, efficient, and sustainable energy future. Whether optimizing large-scale power strategies or innovating in renewables, you'll be part of something bigger than yourself.

Flexible Work Environment We respect your life outside of work. Our flexible work policies allow you to thrive personally and professionally ensuring balance, trust, and well-being for every team member.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.