Branch Manager

Branch Manager

Job Category: Member Services Requisition Number: BRANC001584

Posted: July 13, 2026

Full-Time

On-site

Mansfield, Mansfield, OH 44903, USA

Description

As Branch Manager, you'll be at the helm of branch operations while inspiring excellence through service, sales, and community connection.

Lead & Inspire

• Coach, develop, and motivate branch staff to perform at their best.
• Create a positive, high-energy, member-focused team culture.
• Lead by example—modeling exceptional service, professionalism, and our core values.

Drive Results & Operations

• Oversee daily branch operations to ensure efficiency, accuracy, and compliance.
• Maintain strong cash controls and operational integrity.
• Ensure policies, procedures, and training standards are followed consistently.

Wow Our Members

• Build meaningful, long-term relationships with members.
• Deliver a seamless, welcoming, and solutions-focused member experience.

Be a Community Champion

• Serve as a visible ambassador for Directions Credit Union.
• Represent the Credit Union at community events, outreach activities, and partnerships.
• Build strong relationships with local businesses, schools, nonprofits, and organizations.
• Collaborate with leadership and marketing to support financial education, community engagement, and brand awareness efforts.
• Inspire your team to get involved and take pride in serving the community.

Every day, your work will help grow trust, visibility, and long-term success—both for the Credit Union and the communities we support.

Directions Credit Union is an Equal Opportunity Employer: We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law.

Qualifications

Preferred Skills

Leadership/Management Skills

Intermediate

Planning/Organizing

Intermediate

Flexibility

Intermediate

Interpersonal Skills

Intermediate

Computer/Technical Literacy

Intermediate

Analytical

Intermediate

Adaptability

Intermediate

Communication Skills

Intermediate

Behaviors

Preferred

Leader

Inspires teammates to follow them

Innovative

Consistently introduces new ideas and demonstrates original thinking

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Motivations

Preferred

Goal Completion

Inspired to perform well by the completion of tasks

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Associate of Applied Business or better in Banking & Finance or related field.

Experience

Required

3-5 years:

Experience in a financial institution

Preferred

1-2 years:

Supervisory or leadership experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.