Communications Operator

Communications Operator Froedtert South, Inc. Kenosha, Wisconsin, United States About this position Communications Operator Responsibilities The communications operator creates an exceptional impression of Froedtert South in all interactions. Internal and external telephone call processing, paging, physician answering service call processing. Monitoring alarms; performing emergency code calls procedures; performing mail room functions and clerical duties as assigned. Education High School or Equivalent (GED) Experience 3 months – 1 year Licenses / Certifications None required Knowledge, Skills & Abilities Experience in multiline telephone system. Verbal communication demonstrating exceptional customer service. Computer experience in Microsoft Word products and other programs. Ability to read, write, hear, comprehend and speak the English language. Ability to perform fine finger movements to dial telephone numbers and write messages. Knowledge of medical terminology preferred. Principal Accountabilities and Essential Duties Provides telecommunication functions for the entire organization including receiving and placing phone calls per protocol. Receives all answering service phone inquiries and documents messages per protocols. Facilitates inter/intra organization-wide communication. Maintains the physician and staff call coverage for various departments. Ensures the timely and accurate transmission of messages, pages, codes and alarms. Functions as a customer relation representative for the public, physicians, patients, and staff. Salary Hourly wage: $16.25 to $24.50 per hour (based on experience) Evening and night shift differential available. Benefits Medical, dental and vision benefits available. 403(b) company match available. Tuition reimbursement. Employee discount program. Competitive PTO. #J-18808-Ljbffr Froedtert South, Inc.