FOOD UNIT LEAD (FULL TIME)

Position Food Unit Lead Location University of Miami – 1350 Miller Drive, Suite 1630, Coral Gables, FL 33146 Compensation $20.00 per hour to $25.00 per hour Schedule Full‑time, Monday through Sunday shifts available Job Summary Coordinates activities of other food‑service employees and creates an enjoyable dining experience for customers, staff, and visitors. Essential Duties and Responsibilities Provides quality customer service by providing one‑on‑one attention to detail. Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control. Helps plan menus. Ensures timely, efficient meal service; supervises serving of meals. Responds to customer complaints in person at the time of the complaint and via email for electronic complaints. Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service. Determines work procedures, prepares work schedules and expedites workflow. Uses proper systems for completion of required daily/weekly/monthly reports such as inventory‑cash reports, production records, payroll and time‑keeping. Responsible for proper cash handling as established by the Food Accounting Manual (deposits, petty cash, change funds). Orders food and other necessary supplies from approved sources or purveyors. Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations. Develops sanitation schedule and ensures food‑service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment. Issues written and oral instructions. Help select and orient employees; oversees staff training in areas of responsibility. Performs other duties as assigned. Qualifications Must have prior experience in food service. Certain positions may require Florida Level 2 background screening. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Benefits Free shift meal Opportunities for Training and Development Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Additional Information During periods of reduced service (winter or summer breaks), the company may not require work, resulting in unpaid temporary layoff periods. Work year‑round may be required depending on business needs. EEO Statement Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Application Note Applications are accepted on an ongoing basis until all openings are filled for this position. Chartwells Higher Ed maintains a drug‑free workplace. #J-18808-Ljbffr Chartwells Higher Education Dining Services