Patient Engagement

Patient Engagement Coordinator (Medical Receptionist) Full-Time

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

We're looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you're a strong communicator, great with multitasking, and thrive in a fast-paced environment, we'd love to hear from you.

Key Responsibilities

Greet patients and callers in a professional, welcoming manner

Complete patient registration and verify insurance information accurately

Answer and manage multiple phone lines with efficiency and professionalism

Collect payments and calculate charges correctly

Schedule follow-up appointments and manage patient referrals

Fax, scan, and manage medical records as needed

Keep the front office and waiting area clean, organized, and inviting

Support overall clinic flow and assist team members as needed

Requirements

Strong customer service and communication skills

Ability to multitask and stay organized under pressure

Flexible availability, including evenings and weekends

CPR certification (or willingness to obtain)

Ability to pass a background check

Knowledge of Occupational Medicine is a plus

Why ExperCARE?

A team that values integrity, service, and excellence

Fast-paced, supportive environment with room to grow

Meaningful work that directly impacts your community

Competitive pay and benefits for full-time team members