Automotive Technical Operations Apprentice

Automotive Technical Operations Apprentice

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The Automotive Operations Coordinator role is a unique hybrid position designed for high-potential team members who want to build a strong operational and technical foundation. This role combines the hands-on responsibilities of a Porter, the entry-level skills of a Level 1 Technician, and the analytical curiosity of a Labor Time Studies Apprentice. The coordinator will rotate across teams, supporting daily operations while learning processes, observing workflows, and contributing to continuous improvement initiatives. This position serves as an accelerated development pathway, preparing team members for future opportunities in technical, analytical, or leadership roles based on performance and business needs.

Key Responsibilities

• Operational Support: Assist with day-to-day service area activities, including equipment preparation, workspace organization, and basic troubleshooting. Support shop readiness and ensure a clean, safe working environment.
• Departmental Flexibility: Provide coverage across multiple departments based on workload demands, operational spikes, and project priorities. Adapt quickly to changing assignments while maintaining high-quality support.
• Process Learning and Observation: Shadow labor time studies and participate in workflow documentation efforts. Identify potential opportunities for process standardization, efficiency, or quality improvements.
• Business Acumen Development: Engage in cross-training across operational teams.
• Participate in team huddles, discussions, and informal mentoring to gain a holistic understanding of business operations.
• Career Growth and Development: Progress through a structured learning path designed to build technical, analytical, and operational skills. Role serves as a foundation for advancement into Technician, Analyst, or supervisory positions.

Qualifications

• Adaptable, proactive, and eager to learn
• Curious about automotive operations and process improvement
• Strong communication and collaboration skills
• Reliable, detail-oriented, and consistent in execution
• Motivated to grow their career within the organization

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $20/hr to $26/hr based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.