Mid-level Help Desk Support Technician

Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! The Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation and configurations. Duties and Responsibilities: Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs, and other application software programs. Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software. Other duties as assigned. Qualifications: Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) Associate degree or bachelor’s degree (preferred) from an accredited institution OR High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree. Mid-level with 3+ years of experience. IT Certifications: CompTIA Certification A+, Network+, or Security+ Secret clearance. Physical Demands While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions, including arms, wrists, hands, and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision. Work Environment The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Equal Employment Opportunity Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Every effort will be made to respond within 24 business hours. Drug-free workplace. We participate in the E-Verify Employment Verification Program. #J-18808-Ljbffr