Project Manager

Overview TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: Why you’ll love it here Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance 401k Community Service Day Spotlight Awards National Sales Excellence Awards CFSP Prep Certification Program Position Located in Bedford Park, Illinois Full-Time Hybrid Essential Functions & Responsibilities Project & Operational Management: Plan, monitor, coordinate, and oversee all phases of commercial kitchen equipment projects from procurement through completion. Project timelines, schedules, deliverables, installations, shipments, and communication to ensure projects move forward efficiently and successfully. Take ownership of projects and operational tasks from start to finish with minimal supervision. Anticipate project challenges, identify gaps before they become issues, and proactively implement solutions. Serve as the organizational and operational backbone supporting the Contract Sales Executive in managing multiple active clients and projects simultaneously. Collaboration & Coordination Work closely with internal teams including Design, Sales Operations, Installation, Suppliers, and Contractors to ensure seamless execution and customer satisfaction. Coordinate communication between clients, contractors, subcontractors, manufacturers, and internal departments. Review bid documents, contracts, quotes, and shop drawings to ensure alignment with customer expectations and project requirements. Help manage priorities, schedules, follow-ups, and action items to keep projects and sales opportunities progressing. Client & Relationship Management Maintain professional and responsive communication with clients, vendors, and stakeholders throughout the project lifecycle. Support the Contract Sales Executive in building and maintaining strong customer relationships through exceptional service and responsiveness. Ensure customer needs, questions, and concerns are addressed quickly and effectively. Assist in creating a positive customer experience that supports long-term business growth and repeat business opportunities. Communication & Accountability Participate in weekly meetings, project calls, and client updates while maintaining clear and organized communication across all parties. Provide consistent status updates, track deadlines, and ensure accountability on all deliverables. Be available and flexible as projects and customer needs require, including occasional after-hours communication or schedule adjustments. Problem Solving & Execution Demonstrate strong critical thinking and decision-making skills in high-pressure situations. Operate with urgency, accountability, and a solutions-oriented mindset. Be comfortable working independently, making informed decisions, and stepping in wherever needed to support the success of the team and customer. Maintain exceptional attention to detail while balancing multiple priorities in a fast-moving environment. Travel Required This position requires up to 5% travel. Flexibility in schedule is necessary to support customer and project needs, including occasional overtime, after-hours communication, and weekend work when required. Competencies Strong organizational and time-management skills with the ability to manage multiple projects simultaneously. Excellent verbal and written communication skills. Highly proactive with the ability to anticipate needs and take initiative without constant direction. Ability to thrive in a fast-paced, high-accountability environment. Strong relationship-building and customer service abilities. Critical thinker with strong problem-solving and follow-through skills. Ability to adapt quickly, stay composed under pressure, and execute with urgency. Self-motivated, dependable, and capable of operating independently while supporting a collaborative team environment. Advanced ability to use and apply technology including, but not limited to JDE, Excel, and other Microsoft Office Programs, Blue Beam, and AutoQuotes. Qualifications & Experience Bachelor’s degree in a related field, or equivalent practical or military experience preferred. 2+ years of project management, operations, sales support, or related experience preferred. Experience in foodservice, construction, contract sales, distribution, or a related industry is highly preferred. Experience supporting sales teams, managing client relationships, or coordinating complex projects is a plus. Ability to successfully pass a background check post-offer acceptance. #J-18808-Ljbffr