Assistant Store Manager

Title: Assistant Store Manager

Department: Marketing - Omnichannel

Reports To: Store Manager

Location: 4676 Premium Outlets Way, Chandler AZ

Status: Hourly, non-exempt

Supervises: Sales Associates
Store Operating Hours: Must have days, nights, and weekend availability.


At Rawlings our mission is to leverage our brand uniqueness with the unique talents and passions of our employees to inspire players, coaches, and parents to wear The Mark of a Pro! If you have a passion for baseball and softball, if want to help young athletes achieve their dreams by using what the Pros wear, we invite you to join our team.

General Overview: The Assistant Store Manager will be responsible for co-leading the opening of the all-new Rawlings Brand Store in Chandler, AZ, and setting the process to ensure an outstanding customer and Rawlings Sales Associate experience. The person in this role, will identify potential operational, associate and customer issues to initiate associate and customer centric solutions. Lastly, he/she will be held accountable for ensuring day-to-day guidelines are followed within the store, including safety, customer service, loss prevention and cash handling policies and procedures.


Essential Duties & Responsibilities:

• Leads associates to provide exceptional customer service.
• Motivates and inspires associates to greater performance, exceeding sales, margin, and customer service goals.
• Empowers and Engages associates to challenge current performance and initiate continual improvement.
• Self-Development - Utilizes Rawlings Learning Platform and associates to become a product expert and visionary leader.
• Develop and Coach - Mentors associates to become product specialists, sales experts, and future leaders. Drives results through people development,
• Ensures merchandising presentation excellence that upholds Rawlings standards
• Participates in the recruiting, interviewing and hiring for hourly associates.
• Celebrates associate successes - Coaches coworkers for continual improvement. Issues appropriate counseling and corrective action to those associates who fail to meet our performance standards.
• Ensures compliance to all guidelines involved with safety, loss prevention and cash handling procedures.
• Other duties as assigned.

Knowledge, Skills, Abilities, Experience and Education Required:

• High School diploma required; Bachelor 's degree preferred.
• Minimum of 3 years of retail leadership experience required.
• Sporting Goods experience strongly preferred.
• Exceptional interpersonal/communication skills
• Passion for leading and developing others.
• Possesses the drive to exceed expectations.
• Initiative to seek out business and people growth opportunities.
• Strong analytical skills
• Proficient with Microsoft Office- Excel, Word, and Outlook
• Flexible availability, including weekends, nights and holidays

Rawlings Sporting Goods Total Compensation Package:
The health, well-being and financial stability of our employees are a high priority to us. Our benefit plan includes competitive compensation and a full range of life and career enhancing benefits. We offer the following benefits to all full-time employees:

• Comprehensive medical/dental/vision plans
• Company paid life and disability insurance.
• Paid Parental Leave
• Employee Assistance Program.
• 401k (fully vested immediately) with Company match.
• Paid time off
• Paid holidays
• Opportunities for advancement
• Employee Discount Program

This job description does not list all the duties of the job. You may be asked to perform other instructions and/or duties. You will be evaluated in part based upon your performance of the task listed in this job description.