Installation Manager

Crowe Custom Countertops Inc. is seeking an experienced, hands-on, and detail-oriented Installation Manager to oversee our residential and commercial countertop installation operations. In this role, you will lead a team of skilled installation professionals, manage daily field schedules, ensure top-tier craftsmanship, and maintain high standards of customer satisfaction. The ideal candidate has deep technical knowledge of stone fabrication and installation (granite, quartz, marble, etc.), strong leadership skills, and a commitment to safety and efficiency. Key Responsibilities: Team Leadership & Supervision: Manage, mentor, and schedule installation crews, subcontractors, and field personnel. Operations & Scheduling: Coordinate daily delivery and installation schedules to ensure projects are completed on time and within specifications. Quality Control: Inspect completed installations for quality, precision, and adherence to company standards. Resolve any installation or fabrication issues on-site quickly and professionally. Customer Service: Act as the primary point of contact for clients, contractors, and builders during the installation phase, ensuring a seamless and positive customer experience. Safety & Compliance: Enforce OSHA standards and company safety policies on all job sites and ensure proper handling of equipment and materials. Inventory & Equipment: Oversee tools, equipment maintenance, and vehicle fleets assigned to installation crews. Qualifications: Proven experience (3+ years) in stone/countertop installation, carpentry, or construction project management. Strong leadership and team-building skills with a track record of managing field crews. Excellent problem-solving abilities and attention to detail. Exceptional customer communication and interpersonal skills. Valid driver’s license with a clean driving record and the ability to lift heavy materials when necessary. Bilingual (English/Spanish) is a strong plus. When you join Crowe Custom Countertops, you become more than an employee - you become an Employee-Owner. Through our Employee Stock Ownership Plan (ESOP), you'll share in the company's success while building a rewarding career with a team that values integrity, craftsmanship, and exceptional customer service. We Offer: Employee Stock Ownerships Plan (ESOP) Competitive compensation with opportunities to grow Medical, Dental, Vision, STD, LTD, Life Insurance Paid Time Off Paid Holidays 401(k) with Matching #J-18808-Ljbffr