Part Time Evening Front Desk Associate

Job Description

Job Description

Benefits:

• Training & development
• Wellness resources
• Opportunity for advancement

Position Summary

This is a high-energy customer service position responsible for handling member check-ins, helping with studio upkeep, and providing top-tier customer service.

The ideal candidate is comfortable making 40-50 outbound calls per day, handling inbound inquiries, providing top-tier customer-services, and following up with both new and old leads. This is a position that requires evening availability IN PERSON. 

This role is ideal for someone with experience in fitness sales, customer service, and member retention.

Compensation: Hourly
Hours: 4:00pm - 8:30pm Monday to Thursday and rotating Saturdays

Key Responsibilities

• Make outbound calls daily to new and existing leads 
• Respond quickly to inbound inquiries with a strong focus on speed-to-lead 
• Handle member check-ins, payments, and questions 
• Maintain accurate CRM notes and client communication 
• Build relationships with members and prospects to maximize retention and referrals 

Qualifications

• Fitness sales experience preferred (gym memberships, personal training, wellness, or related industry)
• Comfortable making outbound calls daily
• Excellent communication and relationship-building skills 
• High-energy, self-motivated, and competitive personality 
• Passion for fitness and helping people achieve their goals 

Preferred Qualifications

• Experience with lead coverage, KPI tracking, and customer service 

If you're a driven professional who loves fitness, community, and making a real impact, we'd love to meet you.