S&O Chief of Staff

Job Description: S&O Chief of Staff

About the Role

We're looking for a strategic, high-autonomy Chief of Staff to support senior leadership (Director/VP-equivalent level) within a Strategy & Operations (S&O) function. This is a client-facing, high-visibility role for someone who thrives as a thought partner to senior stakeholders and can independently drive cross-regional alignment across a large, distributed team.

You'll serve as the connective tissue across 15+ practitioners supporting global regions (including PubSec, EMEA, JAPAC, LATAM, Partner Marketing, Brand, and North America), while also managing a Community & Culture team and owning the cadence of leadership engagement - from weekly meetings to major offsites and annual planning.

This role requires someone comfortable operating in a fast-paced environment with minimal oversight, capable of translating ambiguous asks from senior leadership into polished strategy, content, and execution.

What You'll Do

• Develop and execute engagement activities across S&O Leadership and manage the Community & Culture team
• Serve as a strategic thought partner to senior stakeholders, providing guidance and oversight to junior regional S&O support
• Act as the connective tissue across 15+ practitioners supporting global regions to drive operational scale and identify solutions
• Own the full cadence of leadership decision-making forums: weekly S&O Leadership meetings, Leadership Offsites, Team Town Halls, and Team Offsites - including agenda-setting, content development, and facilitation
• Manage and drive alignment of the S&O team budget to strategic objectives; lead Annual Planning activities
• Design and execute a communications strategy (newsletter, leadership comms) to build cross-functional and executive awareness of S&O initiatives and impact
• Shape agenda and content in partnership with senior stakeholders for Town Halls and Offsites
• Lead upfront strategic visioning and stakeholder management for major events (e.g., annual Marketing Kick-Off, Cloud Marketing event), including scoping, content, and framework development

What We're Looking For

• Strategic Thought Partner: Able to brainstorm, analyze, and refine ideas alongside senior stakeholders to shape forward-looking strategy
• Proactive & Self-Directed: A driver who manages projects end-to-end with minimal oversight
• Detail-Oriented: Meticulous standards for accuracy, project management, organization, and presentation
• Creative Storyteller: Skilled at converting ideas or text into engaging visual content and presentations
• Strong Communicator: Excellent verbal and written communication skills; able to build trust and rapport with senior-level stakeholders
• AI-Curious: Quick learner willing to experiment with and implement AI tools (Google ecosystem) to improve team productivity
• Highly Available: Comfortable fielding urgent, time-sensitive questions from senior leadership and joining live working sessions for real-time feedback and material refinement

Requirements

• 5 8+ years of experience in a Chief of Staff, Business Operations, or senior Executive Business Partner capacity supporting senior leadership
• Proven experience owning leadership meeting cadences (offsites, town halls) - content and facilitation, not just logistics
• Experience managing budget alignment to strategic priorities and annual planning cycles
• Strong portfolio of executive-level presentations/decks
• Based in or able to work onsite in Vancouver, BC, aligned to Pacific time zone
• People management experience is a plus