Shop Supervisor ProSolutions

Shop Supervisor

The ProSolutions Shop Supervisor leads and manages daily operations of the Herc Rentals ProSolutions shop. This role ensures safe, efficient, and high-quality service, repair, and maintenance of specialty equipment, supporting the ProSolutions team's mission to deliver top-tier solutions for customers. The Shop Supervisor is responsible for supervising shop staff, optimizing workflow, and ensuring all equipment meets Herc Rentals' safety and performance standards.

What you will do...

• Supervise, schedule, and coordinate activities of service technicians and shop personnel.
• Oversee inspection, maintenance, repair, and testing of ProSolutions equipment (pumps, generators, climate control, etc.).
• Ensure strict compliance with all Herc Rentals safety policies and government regulations.
• Mentor and train technicians, promoting a culture of safety, efficiency, and continuous improvement.
• Manage inventory levels of tools, parts, and supplies; ensure timely ordering and receipt of equipment.
• Conduct regular shop audits for cleanliness, organization, and adherence to operational standards.
• Inspect outgoing equipment to verify proper function and compliance with customer specifications.
• Collaborate with branch staff and other departments to support business operations and customer satisfaction.
• Document and report on shop metrics, including work order completion rates, maintenance schedules, and cost controls.
• Troubleshoot complex repair issues and provide hands-on technical assistance as needed.

Requirements

• High School Diploma or equivalent (required); technical/vocational training preferred.
• 3+ years of experience in equipment service, fleet maintenance, or related field.
• Supervisory or team lead experience in a shop or service environment.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50lbs and perform physically demanding work.
• Proven understanding of mechanical, hydraulic, and electrical systems relevant to ProSolutions equipment.
• Experience with OSHA and other safety standards.

Skills

• Strong leadership and team development abilities.
• Excellent technical troubleshooting and repair skills.
• Superior organizational and time-management skills.
• Effective verbal and written communication.
• Proficient with computer applications for scheduling, inventory, and reporting.
• Ability to work independently and collaboratively in a fast-paced environment.
• High attention to detail and commitment to safety and quality.

Req #: 67791 Pay Range: $65,000 - $75,000 salary + vehicle

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following:

• Keeping you healthy: Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program
• Building Your Financial Future: 401(k) plan with company match
• Employee Stock Purchase Program
• Life & Work Harmony: Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave. Military leave & support for those in the National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts
• Protecting You & Your Family: Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.