Support Rep II - Integrated Supply

Integrated Supply Support Representative II

Join our exciting and dedicated team at Vallen as an Integrated Supply Support Representative II. In this position, you will work at a customer location and will also be responsible for performing and coordinating daily activities for sales, customer service, equipment rentals, and inventory management within your assigned store.

Essential Job Duties and Responsibilities:

• Accurately sorts, labels, moves and displays items; places material or items on racks, shelves, or in bins according to predetermined sequence such as size, style, or product codes.
• Sells and services customers at the sales counter, providing prices, product, warranty, and delivery information.
• Enters data into a database or other computerized system to maintain up-to-date stock records; documents and maintains accurate records for sold and returned items.
• Picks orders from the warehouse in servicing and selling to counter customers.
• Maintains quotation log and files using established procedures.
• Maintains rental file and rental status information, ensures that rental products are properly maintained.
• Establishes good customer/supplier relations to ensure repeat business.
• Maintains good housekeeping in counter sales and display areas.
• Participates in promotional activities and setting up store displays for the merchandising of safety equipment.
• Assists with the annual inventory process to ensure cost and inventory control; performs cycle counts and accurately reports findings.
• Attends and participates in product training sessions to enhance product knowledge.
• Attends and works trade shows as requested.
• Assists in maintaining and promoting a safe working environment.
• Performs other related duties as requested.

Job Qualifications:

High school diploma or equivalent coupled with 2 years of relevant experience and/or training.

Relevant experience and/or aptitude should include:

• Loading, unloading, picking, packing, or moving goods in a warehouse environment; forklift / cherry picker experience preferred.
• Demonstrated ability to read and interpret documents such as safety rules, work orders, operating and maintenance instructions, and procedure manuals.
• Basic computer knowledge and proficiency and/or a demonstrated technical aptitude to learn; preferred technical skills to include but not limited to MS-Office products, Vista, Control, SX.e, Prophet 21.
• Demonstration of basic mathematical skills (add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals); ability to compute rate, ratio, and percent preferred.
• Strong communication and customer service skills.
• Ability to work in a team environment and be self-motivated to accomplish assigned tasks and goals.
• Demonstration of attention to detail and is safety minded.

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• Work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments.
• Must have the ability to work in dusty conditions.
• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.)
• May be required to pass forklift and/or other warehouse equipment certifications (written and/or driving).
• Assigned work shifts may vary and/or rotate.
• Overtime may be required; extended day, evening and weekend work may be required as job duties demand and may include little to no advanced notice.
• Must be able to handle and work physical inventory; required to lift up to 25 lbs. or greater with assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crouch, crawl, climb and balance.
• Close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus are required.