Front Desk Receptionist

Job Title: Receptionist

Job Description

This contract receptionist role provides high-level front desk and administrative support in a professional, client-facing environment. The receptionist greets and directs visitors, manages incoming calls and inquiries, coordinates packages and mail, and supports various clerical and administrative tasks. This position requires a strong hospitality background, exceptional professionalism, and the ability to deliver an outstanding customer experience while maintaining confidentiality and organization.

Responsibilities

• Greet and warmly welcome visitors, ensuring a professional and positive first impression.

• Direct visitors to the appropriate person, department, or meeting space in a timely and courteous manner.

• Answer and route incoming calls using a telephone or console switchboard, providing accurate information and assistance.

• Provide general information to visitors and callers, responding to inquiries or directing them to the appropriate resource.

• Receive, log, and send packages and mail via couriers, ensuring accurate handling and timely distribution.

• Maintain a visitor log and/or call record, and issue security passes or badges in accordance with site procedures.

• Perform typing, filing, data entry, and other routine clerical functions to support daily operations.

• Manage and maintain the boardroom schedule, including booking meetings and ensuring room availability.

• Coordinate boardroom equipment needs and ensure meeting spaces are properly prepared and organized.

• Provide administrative support such as photocopying, binding documents, and preparing mailers and other materials.

• Handle information requests and conduct basic research as needed to support the team or management.

• Maintain organized records and files, both physical and electronic, to support efficient office operations.

• Safeguard confidential information and handle sensitive data with discretion and professionalism.

• Work independently to manage daily tasks and prioritize responsibilities to meet deadlines.

• Collaborate with colleagues and event coordinators to support on-site activities and meetings as required.

Essential Skills

• Proven hospitality background in a client-facing role with a high level of professionalism.

• Strong verbal and written communication skills, with an outgoing and personable demeanor.

• Excellent customer service skills and a customer service-oriented mindset.

• Ability to multitask effectively in a busy front desk environment.

• Strong interpersonal skills and the ability to interact confidently with visitors, clients, and internal staff.

• Ability to work independently, manage one's time, and prioritize tasks effectively.

• Strong organizational skills and attention to detail, with the ability to keep information structured and accessible.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Previous experience using Microsoft Office applications, including Word, Excel, and PowerPoint.

• Proficiency in data entry and basic administrative support tasks.

• High school diploma or equivalent required.

• Minimum 5 years of relevant receptionist, front desk, or administrative experience, with 5-10 years preferred.

Additional Skills & Qualifications

• Experience in receptionist, front desk, or secretarial roles within medical, healthcare, or insurance-related environments is beneficial.

• background in receptionist customer service with a strong focus on client satisfaction.

• Experience with insurance verification or healthcare administrative processes is a plus.

• Comfort working with computer-based systems and office equipment.

• Ability to adapt quickly and learn through hands-on training.

• Demonstrated reliability, punctuality, and strong work ethic in prior roles.

Work Environment

This is a contract role based at a professional office location in Cohoes, with potential for contract extension. The position operates on a weekday schedule, Monday through Friday, with two available shifts: 7:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m. The workplace offers free onsite parking for employees. The environment is front desk and reception-focused, with regular interaction with visitors, clients, and internal staff. You will work with standard office technologies and equipment, including a telephone or console switchboard, computers, Microsoft Office applications, photocopiers, and binding equipment. The setting is professional and customer-facing, where a polished, business-appropriate appearance and demeanor are expected. The interview process typically includes multiple stages, combining in-person and virtual discussions with various members of the management and coordination team.

Job Type & Location

This is a Contract position based out of Cohoes, NY.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cohoes,NY.

Application Deadline

This position is anticipated to close on May 18, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on jobs.institutedata.com (%View email address on jobs.institutedata.com) for other accommodation options.