Customer Service Representative - Part Time

Job Description

Job Description

Customer Service Representative Leaps & Bounds Plumbing, Heating and Air – Lemoyne, PA Are you friendly, organized, and ready to help customers feel taken care of? Leaps & Bounds Plumbing, Heating and Air is a fast-growing, family-owned HVAC & plumbing company serving Lemoyne, Camp Hill, Harrisburg, and surrounding areas. We’re looking for a Customer Service Representative (CSR) to join our office team part-time and be the welcoming voice of our company. Position Details: Hours: Rotating schedule, Monday–Friday, 5:00 PM - 8:00 PM, Weekend availability required Location: Lemoyne, PA - Training to be on-site, remote after training** Type: Part-time, remote Hourly base of $12-$16/hour plus commissions* Responsibilities: Answer incoming calls and schedule appointments for HVAC & plumbing service and installations Provide exceptional customer support and follow up on service requests Assist with dispatching technicians and updating schedules Process customer information and maintain accurate records Support the office team with administrative tasks Qualifications: Strong communication and customer service skills Organized, detail-oriented, and able to multitask Basic computer skills (experience with scheduling software is a plus) Previous customer service or office experience preferred Positive attitude and team-player mentality Why Work With Us: Competitive pay with opportunities for growth Supportive, family-oriented team environment Be part of a growing local company making a big impact Apply today and join a team that takes pride in delivering comfort and reliability to our customers!