Customer Service Specialist

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Maintain customer accounts and update with new account information as needed • Work closely with the sales lead to stay up-to-date on service and product knowledge • Reply to incoming calls from customers including products and service questions, general information, and complaints • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction • Record customer interactions and follow up on their experience with our company Qualifications: • Display strong communication skills, active listening skills, and personal skills • Strong knowledge of customer interface and interaction • High school graduate, G.E.D. recipient, or equivalent Compensation: $17 - $19 hourly

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