Dental Office Manager

Job Description

Job Description

Port Charlotte, FL | Solo-Doctor Fee-for-Service Practice | Full-Time

About the Practice

We're a well-established, fee-for-service dental practice in Port Charlotte, FL, led by a single doctor who is deeply committed to patient care and a positive team culture. Because we don't participate in insurance networks, our focus is on building lasting patient relationships, delivering high-quality dentistry, and running a smooth, well-organized office. 

About the Role

The Office Manager is the operational backbone of the practice, working directly with the doctor to oversee day-to-day business functions, lead the front office and clinical support team, and ensure an outstanding patient experience from the first phone call to checkout. This is a hands-on leadership role for someone who thrives in a smaller, close-knit office and wants real ownership over how the practice runs.

Key Responsibilities

• Oversee daily practice operations, including scheduling, patient flow, and front desk performance
• Manage and mentor administrative and clinical support staff; handle hiring, onboarding, and performance conversations
• Own patient billing and collections for a fee-for-service model (no insurance claims processing required)
• Monitor practice financials: track production, collections, accounts receivable, and key performance metrics
• Manage vendor relationships, supply ordering, and equipment service agreements
• Ensure compliance with OSHA, HIPAA, and Florida dental board regulations
• Maintain and improve office systems, workflows, and patient communication (recall, confirmations, reviews)
• Handle patient concerns and escalations with professionalism and discretion
• Support marketing and community outreach efforts to grow the practice

What We're Looking For

• 3+ years of experience as a dental office manager or in a similar dental practice leadership role
• Experience with fee-for-service or low-insurance-dependency practices strongly preferred
• Strong understanding of dental practice financials and KPIs (production, collections, case acceptance, etc.)
• Proven ability to lead, coach, and retain a small team
• Excellent communication and interpersonal skills — comfortable with patients, staff, and vendors alike
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, or similar)
• High level of organization, discretion, and sound judgment
• HIPAA and OSHA compliance knowledge
• A genuine passion for patient experience and team culture

What We Offer

• Competitive salary, commensurate with experience
• Paid Time Off
• Benefits: health insurance, dental, vision, STD, and more.
• Monday–Thursday schedule with patients, short day Fridays for administrative tasks