Platte City MO 415 2600 Ensign Hill DR. Overnight Supervisor

Job Description

Job Description

Overnight Supervisor

Position Objective: To assist customers in their shopping experience by leading the night shift team in a way that not only promotes growth for the company, but also results in a team that delivers the product and service Cosentino customers have come to expect.

Reporting Structure: This position formally reports to the Night Manager.

Status: This is a non-exempt position.

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

Essential Knowledge

* Completion of ongoing training and development as listed on the Cosentino Learning Plan.

Non-Essential Knowledge

* A high school diploma or equivalent is preferred.

Skills

The following is a list of the basic skill requirements for this position.

Essential Job Functions

* In the absence of the Night Manager, provide direct supervision of the activities of all other members of the team in a manner that is operationally effective, but is also motivating and respectful.

* Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.

* Know and implement the Cosentino Customer Service Standards.

* Effectively manage the inventory process at all levels (i.e., checking items against invoice, checking merchandise for damage, logging credits, counting and logging merchandise, etc.).

* Quickly stock grocery shelves by matching UPCs to shelf tags and using the “face front” display method.

* Utilize proper rotation techniques to ensure outdated product is removed from the sales floor.

* Remove any damaged, un-saleable or returnable product from shelves and follow proper procedures for damage claims.

* Able to operate, clean and maintain all equipment safely and competently.

* Meet or exceed productivity standards to produce desired team and individual results.

* Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.

* Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.

* Actively work to keep your work area and your department as a whole clean and safe for customers and coworkers.

* Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.

* Demonstrates the basic math and reading skills required for the position.

Non-Essential Job Functions

* Resolve customer complaints in a professional manner and recognize when it is appropriate to involve the Night Manager.

* Maintain open communication with Night Manager regarding any issues, concerns or incidents in the store.

* Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

Essential Abilities

* Reaching overhead with both arms up to a maximum of 84 inches, twisting at the waist and lifting objects with both hands weighing up to 5 lbs.

* Pushing and pulling loaded grocery carts and pallet jacks up to a peak force of 75 lbs.

* Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.

* Frequently lifting and carrying up to 50 lbs.

* Bending and squatting, at times all the way to floor level.

* Able to work in colder conditions of the grocery coolers and freezers.

Non-Essential Abilities

* Climbing a ladder, possibly up to 15ft.