Member Engagement Representative
$13 - $16 per hourSnap Fitness Iowa Colony
Benefits:
Free gym membership
Bonus based on performance
Competitive salary
Flexible schedule
Wellness resources
Job Description
Snap Fitness 24/7 Iowa Colony is seeking friendly, reliable Member Engagement Representatives to be the first face our members see. This is a great part-time opportunity to join a brand-new, locally and veteran-owned club and be part of a founding team. This role reports directly to the Club Manager.
Responsibilities
Member Check-In - Greet members warmly and check them in using our club management system.
Tours & Sign-Ups - Welcome prospective members, give club tours, and support the sign-up process.
Member Service - Answer questions and handle basic member inquiries in a friendly, professional manner.
Facility Upkeep - Keep the entire club, including the front desk, lobby, floor, bathrooms, offices, studio, recovery rooms, and entryways, clean, organized, and welcoming.
Content Support - Occasionally help capture photos or short videos of the club and members (with consent) to support the club's social media presence.
Administrative Support - Assist with light administrative tasks as needed.
Local Community Outreach & Sponsor Events: Support setup, and customer engagement at local and Snap Fitness sponsored events.
Schedule & Club Details
This is a 24/7 club. Shifts may include early mornings, evenings, and/or weekends.
Our club operates cashless, all transactions are handled electronically.
Requirements
A positive, welcoming attitude.
Minimum 18 years of age.
High school diploma or equivalent.
Reliable and punctual.
Comfortable using customer relationship management software and point-of-sale systems.
Strong communication skills.
Preferred / A Plus
Previous fitness industry experience is a plus, but not required, just a genuine interest in people.
Previous customer service experience.
Comfortable helping create or appear in social media content is a plus.
Compensation & Benefits
Pay: $13.00–$16.00 per hour.
Benefits: Free gym membership, flexible scheduling, annual sales goals based bonuses.
Growth Path: At Snap Fitness 24/7 Iowa Colony, we like to promote from within. This is a ground-floor opportunity with a brand-new, locally and veteran-owned club, with real potential for growth as we expand.
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