Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

$15 - $17.05 per hour

McDonald's

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

  • Competitive pay between $15.00 per hour - 17.05

  • Employee discounts and free meals

  • Paid sick leave and/or paid time off

  • Tuition reimbursement and/or educational assistance

  • Training and advancement opportunities

  • Weekly direct deposit

  • 401k plan

  • Medical, dental, and vision benefits

And much, much more!

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves

  • Be the solution: Handle guest concerns and provide resolve to their satisfaction

  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

To be successful in this position, you'll need:

  • A humble and hospitable demeanor;

  • Passion for helping and serving others (customers and fellow team members);

  • A desire to learn and grow; and

  • The ability to communicate effectively and anticipate customer needs

So, what's your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_5065

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in Falls Church, VA vacancy
  • $15.25 - $17.33 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Hourly pay
    Local area
    Flexible hours
    Shift work

    McDonald's

    Herndon, VA
    4 days ago
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time
    Local area

    McDonald's

    Falls Church, VA
    17 hours ago
  • lululemon seeks a Guest Experience Lead to drive in-store guest satisfaction and product education. You will lead on the floor, supervise operations, and collaborate with team members to meet daily sales goals. You will participate in hiring, training, and coaching, while... 
    Suggested
    Flexible hours

    lululemon

    Arlington, VA
    2 days ago
  • $15.25 - $17.33 per hour

    Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS...  ...more! This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are... 
    Suggested
    Hourly pay
    Local area
    Flexible hours
    Shift work

    McDonald's Restaurants Limited

    Springfield, VA
    2 days ago
  •  ...Manager in Reston, Virginia. In this pivotal role, you will oversee daily operations, ensuring that guests receive exceptional service and dining experiences. You will lead and motivate a dynamic team while collaborating with various departments to maintain high... 
    Suggested

    Austin Grill LLC

    Reston, VA
    17 hours ago
  •  ...an Outlets Manager to oversee the Grab & Go Market and Lounge Bar, driving guest satisfaction and sales in a full-time, onsite capacity. The role requires 2+ years of F&B management experience, strong leadership, and knowledge of POS systems, inventory management, and... 
    Full time

    Hyatt Hotels Corporation

    Arlington, VA
    2 days ago
  •  ...Asian Street Food in Arlington, VA seeks a Host to be the first impression of the dining experience. You will manage the flow of the dining room, lead the host team, and ensure guests feel welcomed and valued from the moment they arrive. Responsibilities include seating... 

    Hawkers, LLC

    Arlington, VA
    1 day ago
  •  ...and specialty cocktail program complete the transporting experience. Le Diplomate is seeking a hospitality professional to...  ...for service every shift Recognize and engage returning guests with intention Lead the host team with authority and clarity Make real-... 
    Hourly pay
    Full time
    Shift work

    Le Diplomate

    Washington DC
    more than 2 months ago
  •  ...JETSET Pilates® in Tysons, Virginia, is seeking Studio Leads who excel in customer service to enhance client experiences. As dynamic team members, Studio Leads will assist clients and instructors, manage retail transactions, and ensure a tidy studio. This position requires... 
    Flexible hours
    Day shift
    Afternoon shift

    JetSet Pilates

    Falls Church, VA
    23 hours ago
  • $24 - $27.61 per hour

     ...Guest Experience Lead lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people... 
    Minimum wage
    Part time
    Seasonal work
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    Lululemon athletica

    Bethesda, MD
    3 days ago
  • GWU - South Block is seeking a Team Captain to help create an awesome guest experience and assist in store operations. As a Team Captain, you will support the store management team and lead your fellow team members in a positive work environment. Prior leadership experience... 
    Hourly pay
    Local area

    GWU - South Block

    Washington DC
    4 days ago
  • Panera Bread in Arlington, VA is seeking a Team Manager to lead a bakery-cafe team, drive guest experiences, and uphold top food and service standards. You will coach and develop staff, participate in interviews, and ensure food safety while building a culture of warmth... 

    Panera LLC

    Arlington, VA
    4 days ago
  • lululemon Athletica in Bethesda, MD is seeking a Guest Experience Lead for a 4 Month Contract at Westfield Montgomery Mall. You will lead the guest experience on the floor, provide technical product education, and support store leadership in meeting daily sales targets.... 
    Contract work
    Shift work

    Lululemon Athletica

    Bethesda, MD
    1 day ago
  • lululemon is seeking a Guest Experience Lead in Virginia to drive in-store performance by delivering expert product education and exceptional guest service. You will lead floors, act as Supervisor on Duty, and influence hiring decisions while guiding a cohesive team through... 

    lululemon

    Fairfax, VA
    1 day ago
  • lululemon in Bethesda is seeking a Guest Experience Lead for a holiday seasonal contract. You will lead the guest experience on the floor, delivering technical product education and guiding the team to meet daily sales goals. The role sits within the store leadership and... 
    Seasonal work

    Lululemon Athletica

    Bethesda, MD
    1 day ago
  • McDonald’s in Virginia is seeking a Guest Experience Leader to ensure a welcoming and satisfying guest experience onsite. You will check in with guests, address concerns, and work with the team to keep the restaurant clean and friendly while promoting promotions and app... 
    Flexible hours

    McDonald's

    Alexandria, VA
    2 days ago
  • lululemon is seeking an Assistant Manager, Guest Experience in Alexandria, VA to lead floor teams and deliver exceptional guest experiences. The role focuses on people development, inclusive leadership, and operational excellence within store leadership. You will collaborate... 

    lululemon

    Alexandria, VA
    4 days ago
  • A leading kitchen goods retailer in Arlington, Virginia seeks a Store Floor Lead to inspire customers and oversee store operations....  ...role in achieving sales goals while ensuring a premier customer experience. The ideal candidate will have retail management experience,... 
    Night shift

    CSC Generation

    Arlington, VA
    4 days ago
  •  ...America LLC in Fairfax, VA is seeking a Restaurant Manager to lead hospitality, guest satisfaction, safety, cleanliness, and overall restaurant...  ...local store marketing and profitability while upholding the brand experience and Orange motto. #J-18808-Ljbffr Default Brand
    Hourly pay
    Local area

    Default Brand

    Fairfax, VA
    3 days ago
  • Great American Restaurants in Fairfax, VA is seeking a Bakery Manager to lead daily shift operations and guest experiences. You will oversee front-of-house activities, coach staff, and drive sales initiatives in a busy bakery/cafe setting. The ideal candidate has 1-3 years... 
    Casual work
    Shift work

    Great American Restaurants

    Fairfax, VA
    4 days ago
  •  ...in McLean, Virginia, is seeking a confident General Manager to lead daily operations, drive sales and profitability, and develop a...  ...health and safety standards while delivering an outstanding guest experience every shift. A passion for hospitality and guest satisfaction... 
    Shift work

    Thompson Hospitality Corporation

    Mc Lean, VA
    4 days ago
  •  ...MD is hiring a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, boost energy, and ensure smooth operations, strong delegation, and top guest experiences while helping juicers grow. This role rewards a positive vibe with daily responsibilities... 
    Shift work

    Joe & the Juice / United Kingdom

    Bethesda, MD
    17 hours ago
  •  ...launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens...  ...re a kid or kid-at-heart. Position Summary The Experience Lead is a hands‑on, guest‑facing floor leader who helps bring the Sloomoo experience... 
    Hourly pay
    Work at office
    Shift work

    Sloomoo Institute

    Tysons Corner, VA
    4 days ago
  •  ...Team Leader and ensure the store reflects AEO Brand Visual Standards, executes Floorsets, and updates merchandising to keep the guest experience on point. You will train the Floorset team, drive replenishment, and collaborate with leadership to keep the store guest-ready... 
    Part time

    American Eagle Outfitters Inc.

    Oxon Hill, MD
    2 days ago
  • Planet is seeking a part-time Workplace Experience Coordinator for our Arlington office. You will own the employee experience and steward...  ...create a productive, welcoming destination for Planeteers and guests. Reporting to the Director of Employee Experience, you will ensure... 
    Part time
    Work at office

    Planet

    Arlington, VA
    4 days ago
  • The Hamilton Hotel in Washington, DC seeks a Manager on Duty to support the Front Office during shifts. You will promptly resolve guest issues, coordinate with hotel departments, anticipate guest needs, and uphold the highest standards of cleanliness, safety, and professionalism... 
    Shift work

    Hamilton Hotel

    Washington DC
    3 days ago
  • Panda Express is seeking a Store Manager to lead a single store, driving financial results and guest satisfaction. You will oversee hiring, coaching and daily operations, ensuring exceptional experiences for guests. The company provides an 8+ week leadership training program... 
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Panda Restaurant Group Inc

    Mc Lean, VA
    4 days ago
  • InterContinental Washington DC The Wharf is seeking an Assistant Front Office Manager to lead the front desk team, ensure memorable guest experiences, and drive revenue through proactive guest engagement. You will oversee registration, reservations, porter and concierge... 

    InterContinental Hotels Group

    Washington DC
    4 days ago
  •  ...health, safety, and performance of a busy bowling center. You will lead the maintenance team, manage vendors, and ensure uptime across...  ...site technical expert. A strong focus on safety, budgeting, and guest satisfaction is essential for success. #J-18808-Ljbffr Lucky... 

    Lucky Strike Entertainment Corporation

    Arlington, VA
    3 days ago
  •  ...occupancy and revenue. You will oversee daily front desk operations, support staff, and ensure guest needs are met with a warm, professional approach. The role requires experience in hospitality, strong communication, and the ability to multitask in a fast-paced... 

    Hotel Zena

    Washington DC
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!