National Accounts Manager - Parts & Supplies

National Accounts Manager – Parts & Supplies

As the National Accounts Manager – Parts & Supplies, you will drive growth across Duro Dyne and Supco sales initiatives within Contractor Supply Solutions' (CSS) key North American distribution channels to increase revenue, market share, and profitability. In this individual contributor role, you will manage strategic national accounts, strengthen channel partnerships, and execute account plans aligned to the broader Parts & Supplies growth strategy.

In this highly visible role, you will partner closely with the National Account Leader, Product Management, Marketing, and Regional Sales teams to execute national account strategies, expand product penetration, and deliver strong customer outcomes. You will serve as a key commercial contact for major channel partners, translating business priorities into actionable plans that improve account performance and support long-term growth.

Key Responsibilities

National Account Strategy & Execution

• Own and grow a portfolio of strategic national accounts across key distribution and retail channels, with accountability for revenue, share growth, and profitability.
• Execute account strategies that align sales, product, and marketing initiatives to drive customer growth, product adoption, and consistent brand execution.
• Partner with the National Account Leader and CSS stakeholders to support channel strategies, revenue plans, and annual business objectives for the Parts & Supplies segment.

Account Growth & Relationship Management

• Build and deepen strategic relationships with national account customers to expand share of wallet, identify new opportunities, and support long-term business growth.
• Collaborate with regional sales managers, local sales agencies, and end customers to implement growth strategies at the branch and market level.
• Lead regular business reviews with customers and internal stakeholders to assess performance, identify opportunities, and strengthen strategic alignment.

Sales Execution & Opportunity Management

• Manage the national account pipeline and opportunity tracker, ensuring visibility into account development, product placement, and revenue performance.
• Develop short- and long-range sales forecasts and strategies based on customer requirements, market trends, and company objectives.
• Support pricing strategy, contract negotiations, and margin management in partnership with leadership to achieve profitable growth.

Marketing & Business Development

• Partner with Marketing and Category Management to develop annual business and marketing plans for each national account, including promotions, merchandising programs, and co-branded initiatives.
• Support the introduction and adoption of new HVAC parts and supplies through coordinated sales and marketing campaigns.

Market Intelligence & Reporting

• Maintain an accurate reporting system to monitor sales results, track account KPIs, and forecast growth opportunities.
• Provide insights to management regarding industry developments, competitive activity, and emerging trends in the HVAC parts and supplies market.
• Recommend strategies to capitalize on market shifts and strengthen the company's position within key channels.

Skills and Competencies

• Integrity – impeccable track record of high workplace integrity, trust, and respect; is committed to building a sustainable, profitable business while meeting high ethical standards.
• Results Oriented – will do whatever it takes to deliver steady, consistent results in the right way; pleased but never satisfied; strong sense of urgency around results.
• Collaborative Influencer – builds strong partnerships across customers and internal stakeholders; works effectively through influence in a matrixed environment to align priorities and drive results.
• Innovative and Forward-Thinking – understands the importance of innovation across the distribution network to deliver best-in-class service to customers; brings strategic thinking and a proactive approach to identifying opportunities and solving business challenges.
• Decisive Thinker / Executor – strong execution focus that delivers results far exceeding expectations and engages the entire organization in tracking performance metrics.
• Exceptional Communicator – applies excellent verbal and written communication skills to translate the vision and strategy into clear priorities and direction.
• Relationship Driven – skilled at developing strong, trusting relationships with employees, customers, and other key stakeholders of the business; comfortable working in a matrixed organization.
• Humble – demonstrates low ego. Brings the right balance of credibility along with humility. Leads an organization with the right attitude, seeking best in-class practices and performance. Knows their weaknesses.
• Organized – exceptionally organized with consistent follow through and the ability to continually prioritize and manage multiple tasks and challenges.
• Aggressive Simplifier – have a continuous improvement mindset; always looking for ways to make things less complicated and easier to execute.

Experience and Qualifications

• Bachelor's degree in Business, Marketing, or related field; MBA preferred.
• 7–10+ years of experience in HVAC, building products, or industrial parts and supplies sales; experience managing large national or multi-region accounts required.
• Demonstrated success managing large national or multi-region accounts and building relationships with top-tier wholesale distributors.
• Strong understanding of distribution channels, aftermarket sales, and contractor networks.
• Strong communication, negotiation, and account management skills with the ability to influence across a matrixed organization.
• Proficiency with CRM systems (SAP) and pipeline management tools.
• Willingness to travel up to 50% of the time.

What We Offer

Compensation: This is an hourly non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $125k - $163k annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate.

Employees in this role are also eligible for a bonus in accordance with the terms of the Company's applicable plan.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.