SOC Security Officer - Experience Preferred

SOC Security Officer - Full Time - Chandler, AZ

Wage: $23.00-$27.00/HR

12 Hour Shifts

Securitas plays an essential role for our clients and in society. The SOC position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.

Job posting is open to everyone in good performance standing. The selection process will include review of current qualifications, tenure, performance & business need; and upon screening conclusion, an interview and skills assessment (assessment may be conducted).

Come Grow With Us & Apply Today!!

What We Have To Offer:

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.

• Virtual Medical Appointments With Telemedicine.

• Paid Time Off, Free Uniforms, Paid Training. & Weekly Pay!!

• Employee Assistance Program.

• DailyPay Access Program!!

• Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!

Essential Function:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately.

• The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

What You Can Expect:

• The GSOC Operator also acts as lead on global threat intelligence/incident monitoring, escalation, and alerting (24/7).

• Ensure the GSOC functions as the hub for monitoring, analysis and interpretation of risks and threats that may affect company assets or operations.

• Communicate with Senior Security Management on matters related to employee welfare, global incidents, operational issues, and critical situations.

• Provide excellent customer service and ensure timely response to incidents, alarms, and notifications.

• Support local Security Operations Center on a Global level.

• Send Mass Notifications to client personnel regarding ongoing incidents.

• Investigate and respond to alarms promptly.

• Ensure all forms of communications, such as emails, phone conversations, and personal interactions, are conducted in a confidential, courteous, and professional manner and documented appropriately.

• Communicate risk notifications and alerts with clarity and professionalism to the appropriate parties as required per the standard operating procedures.

• Compile Metrics for incidents occurring at client sites globally.

• Participates regularly in security/safety training programs to stay current on critical SIOC responsibilities and competencies inclusive of drills and tabletop exercises.

• Perform other duties and special project functions as assigned.

Basic Requirements:

• 18 years of age or older.

• High School Diploma, GED, OR ability to complete the GED program within 6 months.

• Advanced computer / technology skills needed.

• Must have great attention to detail and have the ability to remain alert throughout the duration of the shift.

• All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

• Prior SOC experience preferred.

• Must have a reliable means of communication.

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in the United States.

• Must have the ability to speak, read, and write English.

• 1 year of security related training or experience sufficient to meet the requirements of the assigned site, or an equivalent combination of education and experience, as determined by the company.

Qualifications:

• 1 - 3 years of experience in a security operations center setting, Global Security Operations Center (GSOC) experience preferred but not required.

• Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.

• Ability to work in a fast-paced organization: coordinate and manage multiple tasks.

• Strong analytical, critical thinking, and problem-solving skills.

• Must be able to communicate effectively with all levels of the organization to include executives and or C level dealership.

• Ability to think clearly during high stress periods.

• Flexibility and ability to work on a designated shift pattern as part of a 24/7 operation, along with a willingness to assist the team with overtime as needed.

• Good working knowledge of security systems for access control, CCTV systems, badging systems, alarm monitoring systems.

Working Conditions (Physical / Mental Demands):

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements and site-specific requirements.

• Directing and disciplining staff in a positive manner.

• May be required to work overtime without advance notice.

• Required ability to handle multiple tasks concurrently.

• Keyboarding, basic computer usage, and operating controls.

• Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.

• Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

• May be required to use vehicle for the performance of duties.

• May be exposed to or required to handle sensitive and confidential information.

Please follow these steps to apply internally:

1. Will require a formal PAR ( Personnel Action Request ) form, a " Statement of Interest " form, and an updated Résumé.

2. Please forward a scanned copy of your Statement of Interest, Cover Letter, Résumé and PAR to View email address on click.appcast.io , View email address on click.appcast.io , View email address on click.appcast.io , and View email address on click.appcast.io .

3. Please forward all original hard copies through your current chain of command, to Andrew Gogal (CH2 Security Office) by 12/09/2022.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include:

• Retirement plan

• Employer-provided medical and dental coverage

• Company-paid life insurance

• Voluntary life and disability insurance

• Employee assistance plan

• Securitas Saves discount program

• Paid holidays

• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.