Community Health Worker II

MAKE IT HAPPEN

This position is grant-funded for a period of five years and is therefore considered temporary in nature. While the role is expected to continue for the duration of the grant, ongoing employment is contingent upon continued funding.

Position Summary

Engages with community members to identify health and social risk factors, ensuring they receive the necessary resources and support. Coordinates and facilitates communication between clients and healthcare teams to promote prenatal and postpartum health. Provides guidance to clients on available programs and benefits, and assists with overcoming barriers to care, such as transportation and appointment scheduling. Provides training to junior team members on procedures and required processes.

Key Responsibilities

• Evaluates members' health and social risk factors, coordinates plans with the healthcare team for identified needs, and connects members with suitable community resources.
• Completes documentation to ensure all interactions and referrals are recorded accurately.
• Coordinates care and collaborates with the healthcare team, communicates member risks and needs, and manages changes in member status.
• Educates members about programs and benefits, utilizing both internal and external resources to help them find appropriate benefits.
• Prioritizes outreach activities based on member needs and risk levels, responds to referrals, and provides feedback to external referral sources within specified timeframes.
• Assists enrollees with transportation barriers for prenatal and postpartum appointments, screens transportation requests, and coordinates with local transportation assistance.
• Engages members in care through phone contacts, evaluates and resolves inquiries, and documents all efforts using appropriate procedures.
• Supports special projects, tracks program progress, and completes all requirements as specified and on time.
• Identifies appropriate patients for examinations and coordinates with the healthcare team to improve care coordination and make suitable referrals to community resources.
• Maintains relationships with referral and community resources to ensure seamless collaboration and support for members' needs.
• Guides and advocates for members, helping them navigate the health system and schedule appointments as needed.

Required Qualifications

• High School Diploma/GED or equivalent (Required)
• 2+ years of experience in community health, social services, or a related field (Required)

Why Join Us?

Join a collaborative research team dedicated to advancing pediatric oncology care through innovative clinical trials. This is an opportunity to make a meaningful impact on patients and families while contributing to groundbreaking cancer research.

Salary Range: Minimum $19.02/hour - Maximum $30.44/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.