Program Assistant days

Administrative AssistantUnder direct supervision, varied secretarial and administrative duties, which support the delivery of patient care needs while maintaining compliance with all regulatory agencies and program policies.Education: NoneLicensures/Certifications: Not ApplicableExperience: 1 year of related experience required in order to demonstrate understanding of general office and patient care policies, programs, filing systems, screening, directing visitors and calls. Word processing and data entry experience.Skills:Basic knowledge of medical terminology beneficial.Skill in using computers and a variety of personal productivity applications.Ability to read and write to proof read and edit routine correspondence and forms.Ability to type routine correspondence and data enter information into the computer timely and accurately.Ability to prioritize position duties and responsibilities as well as attend to multiple demands and requests simultaneously and assess situations and act accordingly.Principal Duties and Responsibilities:Provides secretarial support, prepares correspondence and reports and performs data entry as assigned.Acts as receptionist for the assigned area, answers incoming calls and directs them to the appropriate team member. Greets visitors, patients and employees and assists as appropriate.Responds to customer service requests regarding patients, families, payers, referral source, vendors, etc.Develops and maintains record keeping and filing systems following program protocols.Coordinates new patient referrals and associated paperwork.All roles must demonstrate GBMC Values:RespectTreats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others' needs, feelings, and capabilitiesExcellenceMeets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilitySets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkWorks cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorDemonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersResultsEmbraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficientlyPay Range: $17.30 - $25.11Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.