Office / Operations Assistant

Surface Experts Operations Assistant

Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? Are you an organized leader with strong communication skills? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life. As a Surface Experts Operations Assistant, your job is to drive the operational functions of the business to enable our team to perform at its best every day. We are looking for someone who lives out our core values of

Serving Others ,

Being a Problem Solver and

Trusting the Process .

Job Benefits:

• Competitive compensation with bonus opportunities
• Paid holidays, vacation and flexible paid time off
• Medical, dental and vision benefits as well as 401k after onboarding period
• Job and career advancement opportunities

Job Duties and Responsibilities:

• Driving operational efficiency through
• Optimization of our service schedule
• Managing the fleet of vehicles for the company
• Inventory, procurement, invoicing and accounts payable
• Managing and reporting on company data
• Build a strong team culture and work environment through
• Scheduling and coordinating team events and trainings
• Maintaining organizational efficiency and cleanliness of our office and workshop
• Ensuring professional appearance of our team
• Support the sales team to deliver customer value through:
• Onsite customer visits to evaluate services needed and prepare estimates
• Onsite quality checks of completed repairs
• Preparing compliance documents for new customers
• Contacting customers to confirm appointments

Required Qualifications:

• Goal-oriented, self-starter, and energetic
• Organized multi-tasker, with high attention to detail
• Professional, caring and service-minded
• Strong customer service orientation
• Excellent written and verbal communication skills
• Licensed to operate a passenger car and have a clean driving record

Preferred Skills:

• General working knowledge of property management, moving, hospitality and/or construction industries
• Experience using CRM tools and processes
• Proficiency in Microsoft Office software suite, including Excel

Pay: $20 - $25.00 per hour plus additional bonuses

Benefits:

• 401(k) retirement plan
• Medical, dental and vision insurance (company subsidized premiums)
• Paid time off

Education:

• High school or equivalent (required)
• Secondary education with a focus on business or operations preferred

License / Certification:

• Drivers license (required) and a good, clean, verifiable driving record (required)

Work Location: Office/workshop in Mission Gorge area of central San Diego

Typical start time: 8:30 AM

Typical end time: 5PM