Application Sustainment Lead

Providing strategic and operational leadership, the full-time Application Sustainment Lead will oversee Tier 3 sustainment activities for a mission-critical application modernization program, ensuring existing applications remain secure and available, while working in a hybrid environment based in Reston, VA. Key responsibilities Lead Tier 3 sustainment operations across a portfolio of production applications to ensure operational continuity and service reliability Establish and maintain necessary documentation and reporting to support milestone acceptance, including issue registers and release calendars Manage cross-functional technical teams and coordinate efforts to resolve technical issues effectively Required qualifications 10+ years of experience in application sustainment or engineering management for Federal production systems handling sensitive data Demonstrated experience leading Tier 3 technical support and sustainment teams across multiple applications Strong understanding of change-control processes, application release management, and production operations Hands-on experience with Jira and ServiceNow for issue tracking and operational coordination Proven ability to manage cross-functional technical teams and maintain effective customer relationships