Release Train Engineer

ERCOT Job Opportunity

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Job Duties

• Release Planning & Coordination
• Release Execution & Governance
• Cloud & Automation Integration (Preferred)
• Security & Compliance
• Performance Monitoring & Continuous Improvement
• Collaboration & Stakeholder Management
• Jira/ServiceNow & ITSM Integration
• CI/CD Pipeline & Release Automation

Qualifications

Work Experience (Mandatory)

• Sr level: Requires minimum 5 years job related work experience in excess of degree requirements.
• Lead: Requires minimum 8 years job related work experience in excess of degree requirements
• Minimum 3 years of experience in IT Change & Release Management, specifically for infrastructure releases (OS patching, security updates, cloud deployments, and system upgrades).
• Minimum 3 years of hands-on experience designing, building, or managing CI/CD pipelines for application and/or infrastructure delivery across multi-stack environments.
• Minimum 5 years of progressively responsible experience in system integration, infrastructure release management, or IT operations — with demonstrated ownership of end-to-end release lifecycle execution.
• Strong knowledge of ITIL best practices for Change, Release, Incident, and Problem Management, including risk-based change classification (Standard, Normal, and Emergency changes).
• Demonstrated experience implementing or operating release governance frameworks, including automated quality gates, readiness checks, and deployment approval workflows within CI/CD pipelines.
• Demonstrated Experience of automated deployment strategies such as blue/green, canary, or rolling deployments and when to apply each in a production environment.
• Demonstrated Experience integrating CI/CD pipelines with ITSM platforms (ServiceNow or equivalent) for automated change record creation, approval routing, and release traceability.
• Familiarity with database/databricks/cloud applications change management practices, including version-controlled schema migrations and automated rollback strategies within release pipelines.
• Experience tracking and reporting software delivery performance metrics (deployment frequency, lead time for changes, change failure rate, and mean time to recovery) to drive continuous improvement.

Certifications (Preferred)

• ITIL v4 Certification (Highly Preferred).
• Cloud Certification Azure is a plus.
• Certified OpenShift Administrator or similar infrastructure-related certification is a plus.

Technical Expertise (Preferred)

• Experience with ServiceNow for managing release and infrastructure deployment workflows.
• Hands-on experience with infrastructure release management, including server patching, database updates, cloud infrastructure rollouts, and network changes.
• Working knowledge of IT automation tools (Ansible, Terraform) for infrastructure provisioning and release management.
• Experience with DevOps & CI/CD pipelines to automate application release processes.
• Familiarity with SQL, scripting languages (Python, Shell, PowerShell), and data analysis is a plus.

WORK LOCATION – Taylor, TX:

• Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management
• On-site schedules are flexible or may be rotated based on business needs as determined by the Manager
• Remote work is required to be performed from your Texas residence.
• Employees may opt to work on-site more than required or 100% of the time

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range: $120,000 - $165,000