Phlebotomist

Job Description Summary Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). Job Description In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect. In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, health screening tests performed, appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. Maintains alertness to any donor reaction and assists with reactions or notifies appropriate staff. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Responds to and resolves complex equipment alarms or donor issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. Monitors donor flow on the donor floor to assure continuous turnover; alerts Group Leader or Supervisor of donor flow issues. Collects arm samples or whole blood samples from donors for testing. Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understands the policies and procedures associated with hyper‑immune programs at the center, if applicable. Maintains a clean and efficient work environment, ensures sufficient operating supplies and forms available. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. Maintains confidentiality of all personnel, donor, and center information. May be cross‑trained in other areas to meet business needs. Bilingual skills may be required at the discretion of the organization. Performs other job‑related duties as assigned. Education High school diploma or equivalent required. Experience Internal CSL Employees: Applicants must have successfully completed the CSL Plasma DST training. External candidates: Minimum of 6 months’ experience as a phlebotomist; one year of experience is preferable. Minimum twelve (12) months of experience in a medical or health care environment. Working Conditions Ability to complete routine forms or conduct routine oral communications. Ability to understand, remember and apply oral and/or written instructions. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time. Reach, bend, kneel and have high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures and blood borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas. Required to work overtime and extended hours to support center operational needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. The expected base pay for this position at hiring is $18.68-$20.39 per hour. Individual base pay within this range is determined by qualifications, skill level, experience, competencies and other relevant factors. CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit #J-18808-Ljbffr