Business Office Assistant

Job Description

Job Description

Join Our Team and Help Keep Our Community Running Smoothly!

Are you a detail-oriented professional with a talent for numbers, organization, and customer service? Do you enjoy working in a fast-paced environment where your contributions make a real difference? If so, we'd love to meet you!

We are seeking a Business Office Assistant to support the daily financial and administrative operations of our community. This role is essential in ensuring accurate billing, maintaining financial records, supporting residents and families, and providing exceptional customer service.

What You'll Do

As our Business Office Assistant, you'll play an important role in the success of our community by:

Financial & Accounting Support

• Manage Accounts Payable and Accounts Receivable processes.
• Process invoices, payments, deposits, and billing transactions accurately and on time.
• Prepare and submit Accounts Receivable data in a timely manner.
• Process Medicare, Medicaid, private pay, and insurance billings.
• Review monthly statements and coordinate distribution.
• Research and resolve resident billing questions and concerns.
• Investigate and resolve vendor billing discrepancies.
• Reconcile guest meal, tray, and ancillary service charges.
• Reconcile and balance accounts, bank records, and checkbooks.
• Maintain organized and accurate financial records and files.

Resident Billing & Census Management

• Maintain daily census records and track:
  • Admissions and move-ins
  • Discharges and move-outs
  • Room changes
  • Level of Care changes
  • Resident deaths
• Ensure all census changes are accurately reflected for proper billing.
• Receive and deposit resident Social Security checks when required.

Administrative Support

• Perform clerical duties including data entry, filing, correspondence, and record maintenance.
• Prepare financial, operational, and statistical reports as needed.
• Support the Business Office in maintaining compliance with company policies and regulatory requirements.

What We're Looking For

Required Qualifications

• High School Diploma or equivalent.
• Experience with Accounts Payable and Accounts Receivable.
• Strong mathematical and clerical skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Excellent communication and customer service skills.

Preferred Qualifications

• Experience in healthcare, long-term care, assisted living, or skilled nursing environments.
• Knowledge of Medicare, Medicaid, insurance billing, and resident account management.
• Experience with census tracking and financial reporting systems.

Why Join Us?

✅ Supportive and collaborative team environment

✅ Opportunity to make a positive impact on residents and families

✅ Stable, rewarding career in healthcare administration

✅ Professional growth and development opportunities

✅ Meaningful work that helps ensure exceptional resident care

If you're organized, dependable, and passionate about accuracy and service, apply today and become an important part of our team!