Multifamily Project Manager

Job Description

Job Description

The Territory Manager will oversee CPR’s portfolio in the upstate, serving as the primary client and vendor liaison for all services within these markets. This role ensures that property managers receive seamless support across janitorial, maintenance, renovations, and capital projects. The ideal candidate thrives in a fast-paced environment, balances multiple projects, and has a strong background in property services or facilities management.

Key Responsibilities

Client & Vendor Management

• Act as CPR’s on-the-ground representative for property managers in Augusta and Columbia and Upstate SC 

• Maintain strong client relationships, ensuring all service requests and projects are executed on time, within budget, and to CPR’s standards.

• Oversee vendor performance, coordinate scheduling, and resolve issues proactively.

• Source and onboard new vendors to strengthen CPR’s network in both territories.

Operational Oversight

• Manage day-to-day operations of assigned properties and projects, from unit turns to large-scale renovations.

• Track progress in CPR’s work order and project management systems (UpKeep, MaintainX, JobTread).

• Ensure field teams and vendors follow scope, safety requirements, and contractual obligations.

• Provide timely updates and reporting to the Head of Operations and clients.

Financial & Performance Management

• Monitor project budgets, costs, and profitability across accounts.

• Support estimating and quoting for new projects, ensuring competitive pricing and healthy margins.

• Track KPIs such as quote turnaround, project completion time, and client satisfaction.

• Identify opportunities to expand CPR’s service footprint and grow revenue in the territory.

Qualifications

• 3+ years of experience in property management, facilities services, construction, or vendor management.

• Strong knowledge of multifamily or commercial property operations preferred.

• Demonstrated ability to manage multiple projects and stakeholders across different locations.

• Excellent communication and negotiation skills.

• Proficiency with digital work order and project management tools (e.g., MaintainX, UpKeep, JobTread, Invoice2Go).

• Valid driver’s license with reliable transportation; ability to travel between Augusta and Columbia.

What We Offer

• Competitive base salary plus performance-based bonuses.

• Mileage reimbursement and expense coverage for travel between markets.

• Growth opportunity within a fast-scaling company.

• The ability to be part of a lean, high-impact team shaping the future of vendor management and property services.