Manager II Behavioral Health Service - LICSW

Manager II Behavioral Health Services - LICSW only Location: Washington D.C. in-office 4 days per week. You must be within a commutable distance of this location. Hours: General business hours, Monday through Friday. Hybrid 2: This role requires associates to be in-office 4 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Manager II Behavioral Health Services will be responsible for Behavioral Health Case Management. Serves as a mentor to lower leveled managers and as a subject matter expert for other areas of the company and within the department. Develops and manages annual operating budget. Primary Responsibilities Manages a team of licensed clinicians and non-clinical support staff engaged in telephonic outreach to members. Oversees staff assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum and ensuring member access to services appropriate to their health needs. Monitors and evaluates effectiveness of care plans. Manages case consultation and education to customers and internal staff for efficient utilization of BH services. Supports process improvement and quality assurance activities. Ensures adherence to appropriate departmental policies, care management best practices, relevant clinical standards, and member contracts. Facilitates collaboration across departments to ensure cost effective and quality member care. Serves as a resource for medical management programs. Identifies and recommends revisions to policies/procedures. Ensures staff adheres to accreditation guidelines. Supports quality improvement activities. May assist with implementation of cost of care initiatives. May attend meetings to review CM process and discuss facility issues. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Required Qualifications Current, active, unrestricted license as an LICSW to practice as a health professional within the scope of licensure within the District of Columbia. MS in social work, counseling, psychology or related behavioral health field or a degree in nursing and minimum of 5 years of clinical experience with facility-based and/or outpatient psychiatric and chemical dependency treatment and extensive experience in case management and telephonic coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. Minimum of 2 years prior management experience. Prior experience in managed care setting required. Preferred Qualifications Experience applying clinical and policy knowledge on the continuum of Behavioral Health treatment strongly preferred. Certification as a Case Manager preferred. Benefits & Compensation Salary range for this position: $108,560 - $162,840. Location: District of Columbia (Washington DC). Benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution. All benefits are subject to eligibility requirements. Salary is based on non‑discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. EEO Statement Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on click.appcast.io for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #J-18808-Ljbffr