Event Sales Coordinator

Overview The Event Sales Coordinator is responsible for supporting and assisting the Event Sales Manager in planning and executing all private dining and large party events. They handle initial sales leads that come into the store, including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator organizes booking documents and closes all event sales, gathers weekly BEOs for manager meetings, and creates floor charts for upcoming events. The Event Sales Coordinator also develops and maintains business relationships inside and outside of the restaurant by participating in offsite store-sponsored events when the Event Sales Manager is not available. Responsibilities Close Event Financials from the previous day/weekend Ensure the accuracy of all Booking Documents and place in Events Binder Send follow-up emails to guests to gather feedback and promote future bookings TripleSeat events in OpenTable to ensure continuity Send follow-up emails and calls to guests who have not finalized booking or are missing essential booking documents and details Gather BEOs and Menus for weekly Operations team meetings for the booking of all parties under 20 in the main dining room Respond to all leads that come through on TripleSeat Assist in site tours when the Sales Manager is not available Assist in event bookings of larger parties when the Event Sales Manager is not available Benefits BENEFITS: Medical Insurance benefits available for hourly workers who average 30 hours per week; 401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service); multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles Qualifications High school diploma or GED Experience in the hospitality or customer service Excellent organizational and planning skills in a high-volume environment The ability to anticipate problems and make contingency plans Great interpersonal and communication skills A charming demeanor and positive attitude Flexible and approachable Strong leadership qualities High energy and upbeat Equal Opportunity This employer is an Equal Opportunity Employer. We participate in the E-Verify program. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr