Aerie - Brand Ambassador (Sales Associate)

YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and are proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work each day. YOUR RESPONSIBILITIES You use the AEO Selling Model to engage with every guest, helping them find exactly what they’re looking for with a friends‑first mindset. (What’s the AEO Selling Model? Don’t worry – we’ll teach you everything you need to know!) You are passionate about AE & Aerie products, educating guests on product details and excited to make product suggestions that fit their needs. You share the brand love by introducing the AEO loyalty program and additional brand channels to guests. You can adapt to any zone in the store – sales floor, cash & wrap, fitting room, or stockroom – and flex between them as needed. You are an innovative problem‑solver, proactively resolving guest concerns while adhering to company policy. You are a team player, always willing to assist your colleagues in getting the job done. You demonstrate integrity by doing the right thing and always following AEO’s policies and procedures. YOU'RE GREAT FOR THIS ROLE IF You love interacting with people. You’re full of energy and can handle multiple tasks in a fast‑paced environment. You are available to work during guest peak times (evenings, weekends & holidays). You love AE and Aerie products. You have prior retail experience. You are at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE They work with real people – there’s nothing like our AEOFamily. Their development opportunities, chance to learn new skills, and potential for career advancement. They receive 40% off product at both AE & Aerie year‑round (plus additional seasonal discounts with new floorsets). Their participation in store contests offers free merchandise and other exclusive prizes. ABOUT US Built on a platform of power, positivity and no photo retouching, we inspire people to love their real selves. Aerie is a fast‑growing lifestyle brand offering intimates, apparel, activewear and swim collections. With the AerieREAL movement, we celebrate our community by advocating for body positivity and empowerment of all women. As part of our Real Good promise, we create swimsuits, bras and underwear using materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton. ​AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law. For Brand Ambassador and Stock positions, hiring will be based on need; applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the application deadline (if applicable) and may be extended based on applicant volume. PAY/BENEFITS INFORMATION Actual starting pay is determined by various factors including experience and location. Eligible associates may receive paid sick leave, and AEO may provide additional rewards at its discretion. Paid time off, paid sick leave and holiday pay vary by job level, type, location, classification and years of service. For more information, please click here. JOB INFO Job Identification: 29256 Job Category: Stores Posting Date: 2026-07-15T20:55:19+00:00 Job Schedule: Part time Location: Madison, WI, United States #J-18808-Ljbffr