Vice President of Customer Success & Services
Confidential
Vice President of Customer Success & Services
About the Company
Global leader in live production technology delivering innovative solutions for broadcasters and media companies.
Industry
Information Technology and Services
Type
Privately Held
About the Role
The Company is seeking a VP of Customer Success and Services for the North American region. This executive leadership role is pivotal in leading and scaling the regional post-sales organization, with a focus on bringing together customer success, professional services, and customer support under a unified strategy. The successful candidate will be responsible for building and leading the North American customer success function, establishing and growing the professional services organization, and leading the regional customer support team to ensure exceptional customer outcomes and operational excellence. Key responsibilities also include developing scalable operating models, driving customer adoption, and fostering a collaborative, customer-focused culture. The ideal candidate for the VP of Customer Success and Services role at the company will have a strong background in customer-facing technology leadership, with a proven track record in building and scaling post-sales teams within a B2B technology environment. Extensive leadership experience across customer success, professional services, and/or customer support is essential, as is a strategic mindset and a hands-on approach to execution. The role requires outstanding communication, and stakeholder management skills, and a deep understanding of how post-sales excellence contributes to customer retention and business growth. Experience in the broadcast, media technology, streaming, or video delivery sectors is highly advantageous, along with familiarity with relevant platforms. The role offers a unique opportunity to influence the future of customer success and services in a fast-growing region and to make a significant impact within an innovative technology business.
Functions
- Account Management/Optimization
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Vice President of Customer Success & Services in San Jose, CA vacancy
$260.81k - $417.29k
Vice President, Health ServicesSalary Range: $260,809 -$417,294The expected... ...Vice President, Health Services is responsible for... ...RESPONSIBILITIESTo perform this job successfully, an individual must be able... ...to effectively serve customers; decision making, maintain...SuggestedTemporary workWork at office- ...Vice President, GTM Enablement About the Company Market-leading... ...Information Technology & Services Technology Internet... ...optimization split testing customer experience optimization personalization... ...of sales, SDR, and customer success enablement. This senior...Suggested
- ...Vice President of Sales, Managed Learning Services About the Company Acclaimed provider of managed learning & performance consulting services Industry... ...to drive the company's growth in the US market. The successful candidate will be responsible for meeting sales and...Suggested
- ...Senior Vice President, Account Services About the Company Established healthcare communications partner supporting pharma, biotech, and life... ...President, Account Services to join their team. The successful candidate will be responsible for developing and strengthening...Suggested
- ...Vice President of Perioperative Services About the Company Leading healthcare system delivering transformative research & education Industry... ...clinical services within this critical department. The successful candidate will be responsible for the overall planning...Suggested
- ...Vice President of Global Customer Support About the Company Top cloud-based legal software provider... ...Categories Information Technology & Services Legal Services Technology... ...handle routine inquiries at scale. The successful candidate will be responsible for setting...WorldwideShift work
- ...Vice President of Sales, Managed Learning Services About the Company Acclaimed provider of managed learning &... ...company's growth in the US market. The successful candidate will be responsible for... ..., including defining the ideal customer profile, target accounts, and...
- ...Vice President, Customer Success About the Company Leading provider of a cloud-based electronic medical records system Industry Information Technology and Services Type Privately Held, VC-backed Founded 2012 Employees 201-500 Categories...
- ...Vice President of Customer Success About the Company Innovative time tracking software for remote teams Industry Internet Type Privately... ...Categories Technology Information Technology & Services Internet SAAS B2B Mobile Specialties...Remote work
- ...Vice President, Scientific Services About the Company Respected provider of high-quality medical communications services Industry Pharmaceuticals... ...its dynamic medical communications organization. The successful candidate will be tasked with defining and overseeing...
- ...Interim Vice President of Surgical & Procedural Services About the Company Community healthcare organization providing patient care through surgical... ...-on executive leadership in this critical area. The successful candidate will be responsible for visible, hands-on...Interim role
- ...Vice President of Solutions, Financial Services About the Company Leading cloud-based workplace productivity... ...Financial Services vertical. The successful candidate will be responsible for... ...proven track record of engaging with customers, partners, and advisory firms to...Work at office
- ...Vice President, Real Estate & Workplace Services About the Company A complex organization managing a large corporate real estate portfolio and workplace... ...of its diverse real estate portfolio. The successful candidate will be responsible for aligning real estate...
- ...Vice President, Customer Success About the Company Forward-thinking B2B SaaS / CRM technology organization Industry Information Technology and Services Type Privately Held About the Role The Company is in search of a Vice President of Customer Success...
- ...Vice President, Data Center Operations About the Company Provider of tailored IT solutions, emphasizing human touch, reliability, and customer success. Industry Information Technology and Services Type Privately Held, Private Equity-backed Founded...
- ...Vice President of Operations, Quick Service Restaurant Franchise About the Company Globally acclaimed fast-casual restaurant chain Industry... ...directing and leading all hands-on operational needs. The successful candidate will be responsible for meeting or...Casual workWork at office
- ...Vice President of Service Operations About the Company Innovative provider of energy management... ...of its service organization. The successful candidate will be the functional leader... ...and financial performance, improving customer outcomes, and enabling profitable recurring...
- ...Senior Vice President, Account Services About the Company An established healthcare communications partner supporting pharmaceutical, biotechnology... ...Services / Business Development to join their team. The successful candidate will be responsible for developing and...
- ...Vice President of Implementation Services About the Company Renowned B2B financial technology (FinTech) platform... ...pivotal in ensuring a world-class customer experience and accelerating the value for all parties involved. The successful candidate will be responsible for...
$237.11k - $288.2k
...VICE PRESIDENT, ADMINISTRATIVE SERVICES San Jose/Evergreen Community College District Close/First Review Date: 09/13/2026 Work Location: Evergreen... ...and budgeting; assumes overall accountability for the success of assigned departments, ensuring standards are...Full timeContract workTemporary workWork at officeFlexible hoursSan Jose/Evergreen Community College District
San Jose, CA18 days ago- Position Summary The Vice President of Student Services reports to the College President at San Jose City College. This is a full time, 12 months per... ...programs and services, and counseling and other student success and support programs; ensures student services addresses...Full timeWork at office
$360k - $380k
...always been done.The RoleWe're looking for an experienced VP of Customer Success to architect Forward's customer success function with a clear... ...challenges they are facing and how our products and services can help drive value inside their organizations. You’ll work...Work experience placement- ...Vice President of Client Services, Life Sciences Staffing About the Company Life sciences staffing firm serving biotech, pharma, and medical... ...within the biotech, pharma, and medical device sectors. The successful candidate will be responsible for territory strategy,...
- ...looking for a VP, Solutions Consulting and Services to join our growing leadership team. In... ...role, you will enhance and grow our customer-centric culture as well as customer post... ...position will report to the SVP of Customer Success. Duties and Responsibilities: Lead...Contract work
Forhyre
Mountain View, CA16 days ago - ...President, Federal & Government Services About the Company Pioneering provider of engineering & consulting services Industry Civil Engineering... ...for its Federal and Government Services division. The successful candidate will be tasked with leading and expanding...Local area
- ...Vice President, Executive Search & Business Development About the Company Nationally recognized... ...Consulting & Professional Services Human Resources Consulting Marketing... ...to join their mission-driven team. The successful candidate will serve as the primary...
- ...ServicesThe VP of Product Management for the Services vertical is responsible for defining and... ...point-of-sale, scheduling, payments, customer engagement, subscriptions, invoicing,... ..., Marketing, Operations, Risk, Customer Success, and external technology partners to deliver...Full timeTemporary workH1b
$306k
...companies back. Nutanix Database Service (NDB) bridges the gap... ...visionary, strategic, and technical Vice President, Product Management for... ...quality.Market & Customer Insights: Spend time with Global... ...Marketing, Sales, and Customer Success to define Go-To-Market (GTM)...Work at officeRemote workRelocation package3 days per week$180k - $234k
...global Electronics Manufacturing Services (EMS) market. Recognized as... ...that supports diversified customers with innovative products and... ...company’s overall financial success. Sanmina traces its origins... ...Business.Job Summary:The Vice President of PCB Sales, Aerospace & Defense...Permanent employmentContract workWork experience placementWork from home$89.3k - $140k
...REQUISITIONBusiness Development Vice PresidentLOCATIONCA SAN... ...Development Vice President (BD VP) will be based... ...the BD VP oversees the customer life cycle and ensures... ...years, our history of success and strong client relationships... ...on their years of service and is pro-rated based...Full timeTemporary workLocal areaWorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Customer Success & Services. Be the first to apply!
Related searches
- vice president staffing San Jose, CA
- vice president of digital marketing San Jose, CA
- vice president logistics San Jose, CA
- vice president security San Jose, CA
- vp lending San Jose, CA
- vp infrastructure San Jose, CA
- vp support San Jose, CA
- vp safety San Jose, CA
- vice president finance San Jose, CA
- vice president innovation San Jose, CA