Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community for over 20 years and has grown into a high-achieving team of 10 members. Before becoming an agent, I worked as a sales leader, which shaped my focus on performance, communication, and building a team that strives for excellence.

I’m a graduate of Utah State University, married with four children, and family is a big part of my life. That same sense of support and teamwork carries into the culture of our office.

We offer PTO in addition to State Farm holidays, health benefits, licensing reimbursement, and a strong emphasis on work-life balance. We believe that when our team is supported, they can do their best work.

Our office is a top 1% performing agency that works hard and celebrates success together. We’re competitive, kind to one another, and focused on long-term growth. We’re looking for someone who is a team player, self-driven, and eager to build a lasting career. Strong communication skills, the ability to work independently, and a quick-learning mindset are all important. If you’re looking for a high-performing, supportive environment where you can grow and succeed, this could be a great fit for you.

ROLE DESCRIPTION:
Justin Englebright - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.