Senior Program Manager, AI Tooling & Enablement - 6 month contract

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've been delivering secure, simple, and reliable ways for customers to send money globally, ensuring true peace of mind. We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. About the Role As a Senior Program Manager for Remitly’s AI Enablement, you will lead the programs that turn frontier AI from potential into measurable impact across the company. You will own our enterprise AI tooling portfolio—including Claude, ChatGPT, and emerging platforms—and the learning and adoption programs that make every Remitlian fluent in using them well. You will work horizontally across Remitly, partnering with IT, Security and Privacy, and Governance. What You’ll Do Lead the end‑to‑end lifecycle for enterprise AI tools at Remitly, from discovery and evaluation through procurement, deployment, license management, and ongoing vendor reviews. Design and operate the company‑wide AI learning curriculum, including onboarding, role‑specific deep dives, workshops, office hours, internal certifications, and an AI champions community. Drive adoption and change management by defining what good usage looks like, measuring it with clear metrics, and removing friction through targeted interventions and storytelling. Run the portfolio of Remitly AI initiatives and forums to build community, share wins, and accelerate adoption across the company. Partner with Privacy, Security, Legal, and the Tech Radar working group to operationalize policies and guardrails for responsible AI use, especially around customer data and regulated workflows. Maintain quality standards for AI tool evaluations, pilots, and rollouts, ensuring zero‑defect launches and rigorous post‑launch reviews. Translate the rapidly evolving AI landscape into clear recommendations and crisp executive communications that influence leadership and business decisions. Develop and maintain durable program operating mechanisms, including QBRs, intake processes, ongoing communications with target users, and adoption dashboards. What You Bring 5+ years of program management experience in tech; experience in FinTech, payments, or similarly regulated, global environments is preferable. Hands‑on experience using Claude, ChatGPT, and other frontier LLM tools in your daily work, including prompt engineering, custom agents or GPTs, MCPs, plugins, and skills. Direct experience deploying and scaling enterprise AI or developer tooling (Claude for Enterprise, ChatGPT Enterprise/Team, GitHub Copilot, Cursor, or similar) across a mid‑to‑large organization. Demonstrated experience designing and running learning, enablement, or change management programs at scale. Excellent written and verbal communication skills. Experience with one or more of AI governance, vendor management, developer productivity, or internal AI platform programs is strongly preferred. Compensation The hourly range is $70–$75. Connected Work Culture Our Connected Work Culture fosters dynamic in‑person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in‑office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. Equal Opportunity Employment Remitly is an E‑Verify Employer. We are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Remitly, Inc.