Shipping Supervisor

Job Description

Job Description

???? Position Description

???? Title: Shipping Supervisor
???? FLSA Status: Non-Exempt
???? Reports to: Warehouse Manager / Operations Manager
???? Location: Hicksville, NY

The Shipping Supervisor is responsible for overseeing daily outbound shipping operations to ensure accurate, timely, and compliant delivery of domestic and international orders. This role manages specialized outbound activity—including samples, product development, Canadian shipments, and backhaul coordination—while supporting warehouse efficiency and providing hands-on leadership within the shipping department.

• Oversee and participate in the packing and processing of outbound orders, including scanning, labeling, and shipment verification.
• Ship all Hawaii sample orders in a timely and accurate manner.
• Support outbound shipments related to product development initiatives.
• Process and manage all outbound shipments to Duffy, including required documentation.
• Create and manage all LPNs for outbound shipping activity.
• Complete Bills of Lading as requested by management.
• Track, trace, and update shipment statuses to ensure on-time delivery and issue resolution.

• Ensure all international shipments comply with customs rules and regulations.
• Oversee all Canadian order shipments received from BH (Lanco).
• Coordinate Canadian shipments to ensure proper documentation, carrier alignment, and delivery timelines.

• Coordinate carrier pickups and confirm ETAs for outbound shipments.
• Manage inbound backhaul activity from Lanco.
• Maintain and update the backhaul tracker in real time to ensure shipment visibility and accuracy.

• Provide daily guidance and hands-on support to shipping staff to ensure productivity, accuracy, and compliance.
• Assist in training team members on shipping procedures, systems, and safety standards.
• Identify opportunities to improve shipping workflows, efficiency, and accuracy.
• Communicate effectively with warehouse leadership and cross-functional teams regarding shipment status and issues.

• Minimum of 2 years of experience in shipping, packing, and processing packages in a warehouse environment.
• Experience with domestic and international shipping, including customs compliance.
• Proficiency with Windows-based systems and Microsoft Outlook, Word, and Excel.
• Working knowledge of UPS and FedEx WorldShip systems.
• Strong organizational skills, attention to detail, and communication abilities.

• Competitive pay
• Medical, Dental, Vision, AFLAC, and Pet Insurance
• Vacation, PTO, and Paid Holidays
• Employee Discounts
• Family-oriented company culture with business casual attire

This is an excellent opportunity to join an established and growing Long Island company that values teamwork, accountability, and operational excellence.

Nassau Candy is an Equal Opportunity Employer.