Front of House Supervisor
$22 per hourAEG Presents
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Job Title: Front of House Supervisor Entity: Rocker B Ranch Reports to : Director of Business Operations Pay Rate: $22/hr Location: Graford, TX Shift Leadership & Floor Management
- Lead and direct FOH operations during assigned shifts
- Act as the primary floor leader during service
- Ensure smooth guest flow and table turns
- Monitor pacing of service between FOH and BOH
- Assist with maintaining service standards throughout the shift
- Make real-time operational decisions during busy periods
- Serve as the escalation point for servers and hosts
- Greet and interact with guests as needed
- Resolve guest complaints or service issues promptly
- Handle guest recovery situations professionally
- Monitor dining room atmosphere and hospitality standards
- Assist with VIPs, large parties, and special requests
- Ensure cleanliness and presentation standards are maintained in guest-facing areas
- Conduct or assist with pre-shift meetings
- Assign server sections, side work, and support duties
- Direct hosts on seating strategy and reservation flow
- Monitor staff performance during shifts
- Coach employees in real time on service standards
- Assist with training and onboarding of new FOH staff
- Reinforce company policies and procedures
- Help maintain morale and professionalism during service
- Oversee reservation pacing and waitlists
- Coordinate table assignments and large party accommodations
- Balance server sections and rotation fairness
- Monitor turn times and seating efficiency
- Adjust floor plans based on operational needs
- Ensure proper opening procedures are completed
- Verify dining room/bar readiness before service
- Oversee accurate completion of closing side work
- Confirm end-of-night reports are completed properly
- Secure restaurant/bar areas as assigned
- Monitor bar service speed and presentation
- Ensure alcohol service compliance
- Help monitor inventory levels for:
- CO2
- syrups
- garnishes
- beer/wine/liquor
- glassware
- Communicate low inventory or operational issues to management
- Jump into service roles as needed during volume periods:
- running food
- bussing tables
- seating guests
- expo support
- assisting bartenders
- Communicate operational issues to managers
- Help maintain cleanliness and safety standards
- Assist with incident documentation if needed
- Review time punches for shift accuracy
- Approve breaks
- Document attendance/tardiness issues
- Assist with shift notes or manager logs
- Participate in inventory counts
- Help track labor during shifts
Vacancy posted 2 days ago
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